Product Support Engineer - French Speaker (f/m/d)

Edmund Optics, Ltd.; Mainz; Hybrid; EUR 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Company pension scheme

Hybrid working options

Extensive training opportunities

Cycle to Work scheme

Company events

Zusammenfassung

Join Edmund Optics in Mainz, Germany, as a technical guru in customer support! You’ll assist customers in selecting the right products, manage accounts, and support exciting projects.

The role requires a Bachelor's degree in Science or Engineering, proficiency in French and English, plus strong communication and problem-solving skills. This office-based position offers hybrid working options, plus numerous perks like a company pension scheme and extensive training opportunities.

Qualifikationen

• Degree in Science or Engineering.
• Fluency in both French and English is required.
• Strong communication and problem-solving skills.

Aufgaben

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Kenntnisse

Technical assistance

Fluent in French

Fluent in English

Communication skills

Problem-solving skills

Proficient with MS Office

Ausbildung

Bachelor's degree in Science or Engineering

Jobbeschreibung

Mainz, Germany

Join the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.

We’re on the lookout for a

As a key player in our customer support team, you’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Hybrid working options (1 day/week)
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.

This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.

Copyright 2023 | Edmund Optics, Ltd Unit 1, Opus Avenue, Nether Poppleton, York, YO26 6BL, UK

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