Private Clients Services Coordinator

TN Germany; Ingolstadt; Vor Ort; EUR 35.000 - 55.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht einen Private Clients Services Coordinator, um die Umsetzung der PCS-Strategie zu unterstützen. In dieser spannenden Rolle sind Sie verantwortlich für die Planung und Durchführung von Veranstaltungen, die Verwaltung von Stakeholder-Beziehungen und die Sicherstellung der Einhaltung interner Verfahren. Sie arbeiten eng mit verschiedenen Teams zusammen und tragen dazu bei, ein unvergessliches Erlebnis für hochkarätige Gäste zu schaffen. Wenn Sie eine Leidenschaft für Gastfreundschaft und Luxusmarken haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifikationen

• Erfahrung im Gastgewerbe oder Luxusmarkensegment.
• Fließend in Englisch und Deutsch, weitere Sprachen von Vorteil.

Aufgaben

• Unterstützung bei der Durchführung des PCS-Eventkalenders.
• Organisation von VIP- und Markenveranstaltungen.

Kenntnisse

Kommunikationsfähigkeiten

Beziehungsaufbau

Multitasking

Analytische Fähigkeiten

Aufmerksamkeit für Details

Selbstmotivation

Ausbildung

Abschluss oder gleichwertige Qualifikation

Tools

Salesforce

Microsoft Office

Jobbeschreibung

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Private Clients Services Coordinator, Ingolstadt

Client:

Bicester Village

Location:

Ingolstadt

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

de292a82f5d4

Job Views:

1

Posted:

25.04.2025

Expiry Date:

09.06.2025

Job Description:

Title: Private Clients Services Coordinator (m/f/d)

Based At: Ingolstadt Village

POSITION SUMMARY:

The role of the Private Clients Services Coordinator (m/f/d) is to support the coordination and implementation of the PCS strategy for the Village to ensure optimal positioning, guest acquisition and thereby ensure footfall, spend and revenue targets. Working to and supporting the overall PCS and Hospitality Team.

KEY RESPONSIBILITIES:

• Support the delivery of the PCS Events Calendar, The Apartment and PCS programs.
• Oversee and assist with the setup of all in-village entertainment, and be on hand to welcome entertainers.
• Ensure all stakeholders are up-to-date throughout various different events.
• Tidying up of props used within the Village for events.
• Liaising with different teams.
• Administration tasks such as raising PO’s for invoices and general support.
• Assist in coordinating and setting up third-party suppliers.
• Ensure brand approvals and correct paperwork adhered to.
• Ensure all correct internal procedures are followed from new supplier forms through to purchase orders, public liability insurance and legal approvals.
• Prepare and help to upload press coverage from events.
• Work closely with the Assistant PR Manager.
• Organize VIP events; Digital/social events – bloggers, influencers; Brand events; Campaign events; Third-party events.

BACKGROUND AND SKILLS:

• Preferably educated to degree level or equivalent qualification.
• Experience in the Hospitality/Luxury Brand Segment.
• Good knowledge of the HNW market & retail/shopping fits.
• Structured and methodical approach with a high level of attention to detail.
• Ability to build strong relationships with HNW guests, key partners, colleagues & stakeholders.
• Ability to work in a multitasking role/environment.
• Ability to stay calm under pressure and meet tight deadlines.
• Self-starter & self-motivated. Able to work individually and as part of a team.
• Excellent verbal, written, and interpersonal communication skills.
• Excellent report writing and analytical skills.
• Computer literacy (Microsoft Office and Salesforce or equivalent database management system).
• Fluent in English and German, any other languages are beneficial.