Principal, Business Operations

Jobtailor; Deutschland; Vor Ort; EUR 110.000 - 150.000; Vollzeit

Zusammenfassung

Greenbox Capital is seeking a Principal, Business Operations to define how the company operates, scales, and makes decisions. You will transform ambiguous problems into clear workflows, operating models, and measurable outcomes across underwriting, renewals, funding, servicing, and more.

You will own end-to-end transformation, lead cross-functional initiatives, and influence executives to implement effective changes that improve conversion, cycle time, and efficiency.

Qualifikationen

• Five or more years of experience in business operations, operational strategy, business-process transformation, systems design, process improvement, product operations, management consulting, or a related field.
• Direct ownership of business-process transformation from diagnosis through implementation, adoption, and measurable outcomes.
• Experience improving workflows in areas such as revenue, sales, renewals, customer or broker funnels, underwriting, funding, servicing, risk, or internal operations.
• Evidence of improving outcomes such as conversion, cycle time, capacity, productivity, adoption, customer or broker experience, risk controls, or operating efficiency.
• Experience leading cross-functional initiatives in a startup, scale-up, or transformation environment.
• Experience working with executive stakeholders and influencing decisions across teams.
• Experience translating business needs into operational, product, data, or technology requirements.
• A bachelor’s degree is required. An MBA is preferred but not required.

Aufgaben

• Define how the company operates, scales, and makes decisions.
• Transform ambiguous business problems into clear workflows, operating models, and implementation requirements across underwriting, renewals, funding, servicing, sales, risk, product, data, and technology.
• Identify operational friction, design future-state processes, and align cross-functional stakeholders for rollout and adoption.
• Lead workflow redesign from diagnosis through pilot, rollout, adoption, and measurement.
• Build alignment across executives, frontline teams, and Product, Technology, Data, Engineering, and Operations.
• Create business rules, controls, handoffs, and implementation requirements that teams and systems can execute consistently.

Kenntnisse

Business Operations

Process Transformation

Cross-Functional Leadership

Workflow Improvement

Stakeholder Alignment

Ausbildung

Bachelor's Degree

MBA

Tools

Systems Design

Data Analysis

Operational Modeling

Business Rules Creation

Performance Metrics

Change Management

Revenue Optimization

Jobbeschreibung

• As Principal, Business Operations at Greenbox Capital, you will help define how the company operates, scales, and makes decisions.


• You will transform ambiguous business problems into clear workflows, operating models, business rules, implementation requirements, and measurable operating outcomes across underwriting, renewals, funding, servicing, sales, risk, product, data, and technology.


• You will identify operational friction, design future-state processes, align cross-functional stakeholders, support rollout and adoption, and measure whether the change delivered meaningful business impact.


• Lead workflow redesign from initial diagnosis through pilot, rollout, adoption, and measurement.


• Build alignment across executives, frontline teams, and Product, Technology, Data, Engineering, and Operations.


• Create business rules, controls, handoffs, and implementation requirements that teams and systems can execute consistently.

Requirements

• Five or more years of experience in business operations, operational strategy, business-process transformation, systems design, process improvement, product operations, management consulting, or a related field.


• Direct ownership of business-process transformation from diagnosis through implementation, adoption, and measurable outcomes.


• Experience improving workflows in areas such as revenue, sales, renewals, customer or broker funnels, underwriting, funding, servicing, risk, or internal operations.


• Evidence of improving outcomes such as conversion, cycle time, capacity, productivity, adoption, customer or broker experience, risk controls, or operating efficiency.


• Experience leading cross-functional initiatives in a startup, scale-up, or transformation environment.


• Experience working with executive stakeholders and influencing decisions across teams.


• Experience translating business needs into operational, product, data, or technology requirements.


• A bachelor’s degree is required. An MBA is preferred but not required.

Core Competencies

Demonstrates expertise in business operations and process transformation, with a focus on improving workflows and measurable outcomes across various functions. Proven ability to lead cross-functional initiatives and align stakeholders to drive operational efficiency and business impact.

Highest-signal resume keywords

• Business Process Transformation


• Operational Strategy


• Cross-Functional Leadership


• Workflow Improvement


• Stakeholder Alignment

ATS Optimization Keywords

Hard Skills

• Business Operations


• Process Improvement


• Systems Design


• Implementation Requirements


• Data Analysis


• Operational Modeling


• Business Rules Creation


• Performance Measurement


• Change Management


• Revenue Optimization

Soft Skills

• Influencing Decisions


• Collaboration


• Communication


• Problem Solving


• Leadership

Certifications & Qualifications

• Bachelor's Degree


• MBA (Preferred)

Industry Keywords

• Underwriting


• Funding


• Servicing


• Sales


• Risk Management


• Product Operations


• Management Consulting


• Customer Experience


• Operational Efficiency


• Startup Environment