Primary Insurance Global Claims Expert (m/f/d)* - Spanish speaking

Munich Re; München; Hybrid; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Global Claims Expert to join their dynamic team. In this role, you will manage primary insurance claims and drive digital transformation initiatives. Your expertise will guide client management and underwriting teams, ensuring effective claims processes and portfolio performance. This position offers the chance to work in a diverse environment, fostering innovation and collaboration. With a focus on continuous learning and career mobility, this is an exciting opportunity to unlock your potential and make a significant impact in the insurance sector.

Leistungen

Competitive Salary

Retirement Provision

Work-Life Balance

Health Management

Hybrid Working

Qualifikationen

• Extensive experience in European non-life insurance, focusing on Motor, Property, and Casualty.
• Successful track record in managing complex primary insurance claims.

Aufgaben

• Manage individual claims and monitor claims portfolios effectively.
• Provide expert guidance on claims trends and product development.

Kenntnisse

Claims Management

Analytical Skills

Project Management

Fluency in Spanish

Fluency in English

Conflict Management

Ausbildung

University Degree in Insurance or Related Field

Tools

Digital Claim Services

Jobbeschreibung

Primary Insurance Global Claims Expert (m/f/d)* - Spanish speaking

Would you like to be part of our diverse Global Claims community with a passion for delivering excellent service to our clients and shaping the future of Claims within Munich Re?

Munich Re’s MGA/TPA Claims team manages and monitors the primary insurance claims portfolio.

Your role includes managing individual claims, monitoring and analyzing claims portfolios, performing audits, and collaborating with Underwriting (UW) to develop new business and improve portfolio performance. As a Claims expert, you will contribute to driving digital transformation in claims management and support new business initiatives to achieve MR Claims' Ambition 2025+.

Your Job

• Provide proactive monitoring and support to MGA/TPA on all claims-related matters, including conducting claims audits and due diligences in collaboration with Munich Re's international teams.
• Manage claims effectively within your responsibility area, using KPIs to evaluate account performance, estimate exposures, and identify key loss drivers.
• Offer expert guidance to client management and underwriting teams, providing feedback on claims trends, product development, and claims strategies, and advising on policy wording and best practices.
• Lead projects by managing workshops, facilitating meetings, and developing efficient claim processes, including first notice of loss, policy administration, fast track claims, estimates, subrogation, and litigation management.

Your Profile

• University degree and extensive professional experience in the European non-life insurance market, focusing on Motor, Property, and Casualty insurance.
• Deep knowledge and expertise in managing primary insurance claims, with a successful track record in handling complex claims.
• Strategic thinker with skills in analyzing claims processes, identifying issues, investigating solutions, and presenting recommendations effectively.
• Experience with digital claim services that can enhance client claims processes.
• Ability to work systematically and independently.
• Self-motivated with ownership mindset for project execution.
• Results and solutions-oriented, with excellent presentation, conflict-management skills, and a team-oriented approach.
• Willingness to travel internationally, sometimes on short notice.
• Fluent in written and spoken Spanish and English; German skills are an advantage.

Application Instructions

Please apply via our online portal, uploading your CV, academic references, certificates, and transcripts. Include reference letters from previous employers or other qualifications. A cover letter explaining your interest in the role and Munich Re is recommended.

About us

As a leading reinsurance company with over 11,000 employees worldwide, Munich Re is transforming how insurance is perceived by turning uncertainty into manageable risks, enabling societal progress on issues like climate change, construction, medical risks, and space travel.

We foster a culture of innovation, diversity, and collaboration, encouraging big ideas and new solutions for our clients.

Join us and unlock your potential

• Diversity, Equity & Inclusion: We value differences, fostering innovation and resilience.
• Continuous Learning: We support ongoing skill development and growth.
• Career Mobility: Our global presence offers numerous growth opportunities.

Rewards & Recognition

• Competitive salary: Reflecting your commitment.
• Retirement provision: Advanced pension solutions.
• Work-life balance: Supporting family and personal life.
• Health management: Prioritizing your physical and mental health.
• Hybrid working: Flexible work arrangements, including occasional work abroad.

*Munich Re is committed to fairness and equal opportunities. Severely disabled candidates will be prioritized if qualified.