Pre-Sales Engineer (French-speaking) - Mainz

JR Germany; Groß-Gerau; Hybrid; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Product Support Engineer who is fluent in French to join their dynamic team. This role is pivotal in providing technical assistance and managing customer accounts across Europe. You'll collaborate with global teams and contribute to marketing initiatives while enjoying a vibrant work environment. With hybrid working options and extensive training opportunities, this position offers a unique chance to advance your career in the optics field. Join a passionate team dedicated to shaping the future of innovative technologies!

Leistungen

Company pension scheme

Hybrid working options

Extensive training and development opportunities

Subsidized gym membership

Cycle to Work scheme / Jobbike program

Company events

Qualifikationen

• Bachelor's degree in Science or Engineering required.
• Fluent in French and English for effective communication.

Aufgaben

• Provide technical assistance and product recommendations to customers.
• Handle inquiries and manage customer accounts effectively.

Kenntnisse

Technical Assistance

Product Recommendations

Customer Inquiries Management

Communication Skills

Problem-Solving Skills

Fluent in French

Fluent in English

Ausbildung

Bachelor's degree in Science or Engineering

Tools

MS Office

Jobbeschreibung

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Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're looking for a

Product Support Engineer - French Speaker (f/m/d)

based in Mainz, Germany. In this role, you'll be a key player in our customer support team, providing technical assistance in Europe. Your responsibilities include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos. This role offers a diverse and engaging experience.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries and managing accounts
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Enjoy a competitive salary and a range of perks, including:

• Company pension scheme
• Hybrid working options
• Extensive training and development opportunities
• Subsidized gym membership
• Cycle to Work scheme / Jobbike program
• Company events

Join a passionate, forward-thinking team and help shape the future of optics with us! This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on your preference.