Porsche service advisor (m/f/d)

Porsche Center Düsseldorf; Düsseldorf; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading automotive service center in Düsseldorf is seeking a dedicated Porsche Service Advisor (m/f/d). The ideal candidate will have completed commercial or technical training and extensive knowledge of sales processes. Responsibilities include providing top-notch customer service, identifying sales opportunities, and ensuring high service quality. Applicants should possess strong communication skills and a positive personality. This role offers various benefits including performance-based compensation and annual vacation.

Leistungen

Award-winning workplace culture

Individual training opportunities

Performance-related compensation

30 days of annual vacation

Corporate benefits

Aufgaben

• Serve as the direct contact person for customers regarding maintenance and repair.
• Identify and exploit sales opportunities for services, parts, and accessories.
• Provide independent customer service to promote satisfaction.
• Advise and support customers with service inquiries.
• Coordinate and process workshop orders with service team.
• Ensure high service quality and compliance with specifications.
• Build and maintain customer relationships through excellent service.

Kenntnisse

Strong communication skills

Customer focus

Sales and service process knowledge

Positive personality

Willingness to learn

Ausbildung

Completed commercial or technical training

Jobbeschreibung

Tasks

Here's your opportunity at Porsche. The Porsche Center Düsseldorf sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success and provide optimal service to our customers. To strengthen our team, we are offering a position as a Porsche Service Advisor (m/f/d).

We are currently seeking a dedicated Porsche Service Advisor (m/f/d) for our Porsche Center Düsseldorf. With 33 locations in the Rhine and Ruhr regions, the Gottfried Schultz Group is the largest private contract partner for the Volkswagen Group brands in Germany. The company employs approximately 2,900 people across locations including Düsseldorf, Neuss, Dormagen, Grevenbroich, Hagen, Leverkusen, Solingen, Erkrath, Mettmann, Velbert, Wuppertal, Mülheim, Duisburg, and Essen.

With 100 years of experience in the automotive trade, we offer customers the best choice and outstanding value for money when purchasing and servicing new, factory-owned, and used vehicles. Our extensive inventory includes over 6,000 new and used vehicles from Volkswagen, Audi, ŠKODA, SEAT, CUPRA, Bentley, Porsche, and Bugatti, available for immediate delivery.

Requirements

Your Qualifications:

• Completed commercial or technical training
• Extensive knowledge of sales and service processes
• Strong communication skills and customer focus
• Positive and open personality
• Commitment and willingness to learn

Your Responsibilities:

• Serve as the direct contact person (m/f/d) for customers regarding all questions related to the maintenance and repair of Porsche vehicles
• Identify and exploit sales opportunities for services, parts, and accessories
• Provide independent and qualified customer service to promote customer satisfaction
• Advise and support customers with service and repair inquiries
• Coordinate and process workshop orders in close cooperation with the service team
• Ensure high service quality and compliance with manufacturer specifications
• Build and maintain long-term customer relationships through excellent service

What you can expect:

• Multiple award-winning workplace culture
• Excellent onboarding
• Secure job within a dynamic group of companies
• Individual training opportunities
• Performance-related compensation and 30 days of annual vacation
• Modern workplace
• Highly motivated and friendly colleagues
• Corporate benefits and attractive leasing offers for employees

For more details, including salary and company information, please use the apply link.