PH - Virtual Professional

MOD Careers; Deutschland; On-site; EUR 46,000 - 77,000; Full time

Benefits offered by this job

Placement bonus program

Referral program

MOD Cash Advance

HMO coverage for you and dependent

Dental benefits

Optical reimbursement

Group life insurance

Maternity reimbursement

US holidays

Additional leave credits

MODUniversity learning

Inclusive workplace

Job summary

RemoteLeads is seeking a diligent remote Administrative Support Specialist to assist with day-to-day client operations and manage workflows across multiple business functions. You will support client communications, coordinate transactions, and help improve operational efficiency in a fast-paced virtual environment, enabling an exceptional client experience.

Applicants should have a Bachelor's in Business or related field, 3+ years supporting US-based clients, and strong English communication,

Qualifications

• Bachelor’s degree in Business Administration or related field.
• Minimum 3 years of professional experience in administrative support, virtual assistant, or related client-facing roles.
• At least 3 years of experience supporting U.S.-based clients.
• Proven ability to manage multiple priorities, meet deadlines, and work independently.
• Experience improving processes, streamlining workflows, or supporting business efficiency.
• Strong written and verbal English communication skills with professionalism.

Responsibilities

• Provide remote administrative support for client day-to-day operations.
• Manage workflows and help keep business processes running smoothly.
• Support client communications in a professional and timely manner.
• Assist with project and task execution across multiple business functions.
• Coordinate transactions and related administrative activities when needed.
• Help improve operational efficiency through organized and consistent execution.
• Manage multiple priorities independently in a fast-paced virtual environment.
• Contribute to an exceptional client experience through proactive support.

Skills

Multitasking

Client-facing support

Independent work

Time management

Problem solving

Education

Bachelor’s degree in Business Administration/Management

Tools

Salesforce

HubSpot

Follow Up Boss

KVCore

Google Workspace

Zoom

Google Meet

Microsoft Teams

Asana

Trello

ClickUp

Monday.com

Dotloop

Skyslope

TransactionDesk

ChatGPT

Canva

Photoshop

Job description

Description:

• Provide remote administrative support for client day-to-day operations.
• Manage workflows and help keep business processes running smoothly.
• Support client communications in a professional and timely manner.
• Assist with project and task execution across multiple business functions.
• Coordinate transactions and related administrative activities when needed.
• Help improve operational efficiency through organized and consistent execution.
• Manage multiple priorities independently in a fast-paced virtual environment.
• Contribute to an exceptional client experience through proactive support.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 3 years of professional experience in administrative support, virtual assistant, or related client-facing support roles such as customer service, sales support, or operations support.
• At least 3 years of experience supporting U.S.-based clients.
• Proven ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment.
• Demonstrated experience improving processes, streamlining workflows, or supporting business efficiency.
• Strong written and verbal English communication skills with a high level of professionalism.
• Hands-on experience with CRM platforms such as Salesforce, HubSpot, Follow Up Boss, KVCore, or similar systems.
• Proficiency in Google Workspace and/or Microsoft Office.
• Experience with virtual communication tools such as Zoom, Google Meet, or Microsoft Teams.
• Preferred experience with project and task management tools such as Asana, Trello, ClickUp, or Monday.com.
• Preferred familiarity with transaction management tools such as Dotloop, Skyslope, or TransactionDesk.
• Preferred experience using AI-powered tools such as ChatGPT, Claude, or workflow automation tools to improve productivity.
• Preferred familiarity with creative tools such as Canva or Photoshop.
• Highly organized with strong time management and prioritization skills.
• Proactive, resourceful, and able to anticipate needs and take initiative.
• Strong problem-solving and critical thinking abilities.
• Comfortable working independently in a remote environment with minimal supervision.
• Adaptable and able to quickly learn new tools, systems, and processes.
• Committed to delivering an exceptional client experience.

Benefits:

• $400 placement bonus after successfully completing your first 30 days with your first MOD client.
• Independent Contractor Referral Program with earnings of up to $330 for each successful referral.
• MOD Cash Advance Program available after 6 months of active service.
• Comprehensive HMO coverage for you and 1 dependent starting after 6 months of active service.
• Dental benefits through Maxicare Dental Hub.
• Optical reimbursement for HMO principal members.
• Group life insurance with accidental death and dismemberment coverage.
• Maternity reimbursement for normal and Caesarean delivery.
• 6 paid U.S. holidays.
• 7 additional vacation leave credits after 10 months of active service.
• 7 additional sick leave credits after 1 year of active service.
• Unlimited learning opportunities through MODUniversity.
• Diverse, inclusive, and supportive workplace environment.