Permanent Contract - Full Time Sales Advisor/Verkäufer.in - Hamburg

AMI PARIS; Hamburg; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading company in luxury fashion is seeking a Sales Advisor to enhance customer relations and build loyalty. The role involves managing stock, ensuring store presentation, and providing exceptional customer service. Ideal candidates will have experience in luxury sales, strong interpersonal skills, and a passion for fashion.

Qualifikationen

• Experience in luxury sales and/or designer clothing.
• Strong interest in fashion and luxury market trends.

Aufgaben

• Build customer loyalty and provide a unique shopping experience.
• Manage stock and ensure store presentation.
• Participate in visual merchandising.

Kenntnisse

Customer Service

Interpersonal Skills

Sales Techniques

Fashion Knowledge

Jobbeschreibung

Reporting to the Store Manager, the Sales Advisor will sales and build customer loyalty.

A Sales Advisor's responsibilities include:

1. CUSTOMER RELATIONS
2. Invite customers to explore the world of AMI and offer a unique shopping experience.
3. Welcome customers according to AMI values: being friendly, smiling, and always in a good mood.
4. Understand customer needs and propose relevant product selections while encouraging cross-selling.
5. Assist customers during fittings and accommodate any alterations when needed.
6. Embrace a customer loyalty culture, building strong and long-term relationships with clients.
7. Introduce new customers to the brand.

STOCK

• Follow-up and manage stock (reception of goods, system integration, inventory rotation, restocking requests, transfers, etc.).

VISUAL MERCHANDISING

• Ensure the store is well maintained: presentation of products, cleanliness, premises maintenance, etc.
• Participate actively in Visual Merchandising, follow VM guidelines, and propose options during rotations.

Qualifications and skills include:

• Experience in luxury sales and/or designer clothing, familiar with sales techniques.
• Curious and dedicated to new projects.
• Smiling, dynamic, involved, with excellent interpersonal skills.
• Master customer service skills and foster a customer-service spirit.
• Strong interest and understanding of fashion, with familiarity with the luxury market and trends.
• Proficiency in English and German; additional languages are a plus.
• Availability: ASAP