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THE POSITION: The Payroll Administrator will be a local representative of the Payroll Department, supporting EVERSANA INTOUCH operations across Europe. This role involves processing and reviewing payroll throughout Europe with a focus on accuracy, compliance, and efficiency. The Payroll Administrator will serve as the main contact for employee inquiries and payroll-related third-party communications. The position reports directly to the Senior Director of Global Payroll.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through their team efforts. These results are achieved by:
- Processing and auditing payrolls across Europe, ensuring timely and accurate outputs while maintaining compliance with statutory requirements and company policies.
- Partnering with local HR to collect and process documentation such as bank documents, Social Insurance, tax, and other identification documents necessary for compliance and payroll processing.
- Collaborating with payroll vendors to ensure timely and compliant filings for statutory reporting and payments to local authorities, including registrations, sick leave, termination certificates, statistical reports, surveys, and year-end reporting.
- Serving as the primary contact for employee payroll inquiries.
- Acting as liaison with local government agencies when applicable.
- Supporting Corporate Headquarters with research on local laws and customs.
- Identifying and driving opportunities for process improvements proactively.
- Building strong, collaborative relationships with team members, business partners, and leaders to understand and resolve business challenges.
- Demonstrating flexibility and adaptability in a dynamic environment.
- Working effectively across time zones, often requiring flexible communication and collaboration with US-based teams.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EXPECTIONS OF THE JOB:
- Travel: Under 5%
- Hours: 40+ hours, typically Monday – Friday
The above list describes the general expectations for the position but is not exhaustive. An individual must be capable of performing all listed expectations successfully.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The following are required:
- Education: Bachelor’s Degree in Finance/Accounting, HR, or related field
- Experience and/or Training:
- At least 3 years of payroll experience, preferably across multiple European countries.
- Proficiency in statutory requirements such as social insurance, tax, work rules, and statutory reporting, with an understanding of local customs versus local requirements.
- Business-level proficiency in English (spoken and written).
- Ability to meet deadlines and manage multiple priorities in a fast-paced environment.
- Exceptional customer service skills when resolving payroll issues and inquiries, demonstrating empathy and professionalism.
- Investigative skills for resolving payroll issues thoroughly and appropriately.
- Effective communication skills suitable for all organizational levels, with timely escalation of issues.
- High attention to detail, flexibility, and a collaborative work approach.
- Self-motivation and resilience in problem-solving.
- Ability to handle sensitive data with confidentiality.
- Technology/Equipment: Proficiency with payroll software
PREFERRED QUALIFICATIONS:
- Payroll experience in Finland, Germany, or Switzerland
- Experience with implementing new payroll systems or technology
Additional Benefits:
- Competitive wages and above-market salary structures
- Retirement resources with employer matching
- Comprehensive health, dental, and vision insurance
- Employer-funded tuition reimbursement
- Global workplace flexibility, including remote and hybrid options
- Generous paid time off and holidays
- Training and development programs
- Employee Assistance Programs offering legal, financial, and work-life balance support 24/7