Patient Coordinator – Executive Assistant, Psychology Practice

Jobtailor; Deutschland; Vor Ort; EUR 40.000 - 52.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Healthcare Administrative Coordinator in Germany to manage the client assessment process from intake to completion. You will handle patient forms, scheduling, documentation, invoicing, and records while ensuring privacy compliance and proactive problem solving.

The role supports healthcare providers and coordinates with referral partners. Ideal candidates have healthcare administrative experience, HIPAA familiarity, strong English communication, and the ability to work

Qualifikationen

• Previous experience in a healthcare administrative, patient coordinator, medical office, or executive assistant role
• HIPAA experience required
• Excellent written and verbal English communication skills
• Comfortable handling patient and client phone calls
• Strong organizational and time-management abilities
• Ability to work independently and proactively manage tasks
• High attention to detail and follow-through
• Background in psychology, mental health, healthcare, counseling, or related fields (preferred)
• Experience supporting psychologists, therapists, physicians, or healthcare providers (preferred)
• Familiarity with EMR systems such as Jane or similar platforms (preferred)
• Understanding of Canadian healthcare privacy requirements (PIPEDA) (preferred)
• French language skills are a plus (preferred)

Aufgaben

• Manage the client assessment process from intake through completion
• Send, track, and follow up on patient assessment forms and questionnaires
• Prepare documentation and templates prior to appointments
• Upload and organize completed reports and patient records
• Coordinate scheduling and communication with patients and referral partners
• Ensure all required materials are prepared before appointments
• Manage email inboxes and correspondence
• Coordinate appointments, meetings, and calendar management
• Assist with invoicing and billing administration
• Support workflow organization and task tracking
• Handle general administrative and executive assistant duties
• Coordinate occasional travel and personal administrative tasks
• Maintain awareness of healthcare privacy and compliance requirements
• Ensure documentation and workflows follow established procedures
• Identify potential issues and proactively recommend solutions
• Maintain accurate and organized records

Kenntnisse

Excellent written and verbal English

Strong organizational skills

Time management

Attention to detail

Independent work

Proactive problem solving

Communication skills

Patient coordination

Documentation preparation

Invoicing administration

Task tracking

Record management

Tools

EMR systems

Calendar management tools

Jobbeschreibung

Responsibilities

• Manage the client assessment process from intake through completion
• Send, track, and follow up on patient assessment forms and questionnaires
• Prepare documentation and templates prior to appointments
• Upload and organize completed reports and patient records
• Coordinate scheduling and communication with patients and referral partners
• Ensure all required materials are prepared before appointments
• Manage email inboxes and correspondence
• Coordinate appointments, meetings, and calendar management
• Assist with invoicing and billing administration
• Support workflow organization and task tracking
• Handle general administrative and executive assistant duties
• Coordinate occasional travel and personal administrative tasks
• Maintain awareness of healthcare privacy and compliance requirements
• Ensure documentation and workflows follow established procedures
• Identify potential issues and proactively recommend solutions
• Maintain accurate and organized records

Requirements

• Previous experience in a healthcare administrative, patient coordinator, medical office, or executive assistant role
• Strong understanding of healthcare confidentiality and compliance standards (HIPAA experience required)
• Excellent written and verbal English communication skills
• Comfortable handling patient and client phone calls
• Strong organizational and time-management abilities
• Ability to work independently and proactively manage tasks
• High attention to detail and follow-through
• Background in psychology, mental health, healthcare, counseling, or related fields (preferred)
• Experience supporting psychologists, therapists, physicians, or healthcare providers (preferred)
• Familiarity with EMR systems such as Jane or similar platforms (preferred)
• Understanding of Canadian healthcare privacy requirements (PIPEDA) (preferred)
• French language skills are a plus (preferred).

Core Competencies

Demonstrates expertise in managing client assessments, coordinating patient communications, and ensuring compliance with healthcare privacy standards. Proficient in organizing documentation and supporting healthcare providers in administrative tasks.

Highest-signal resume keywords

• Healthcare Administrative Experience
• HIPAA Compliance Knowledge
• Strong Organizational Skills
• EMR System Familiarity
• Excellent Communication Skills

Hard Skills

• Patient Coordination
• Documentation Preparation
• Invoicing Administration
• Task Tracking
• Record Management

Soft Skills

• Attention to Detail
• Time Management
• Proactive Problem Solving
• Independent Work

Industry Keywords

• Healthcare Privacy
• PIPEDA
• Confidentiality Standards
• Mental Health
• Psychology

Tools & Technologies

• EMR Systems
• Calendar Management Tools