Patient Access Specialist - Baker City Family Medicine

St. Luke’s Health System; Sachsen-Anhalt; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading health system is seeking a Patient Access Specialist for its Baker City Family Medicine unit. This full-time role involves registering patients and coordinating referrals, with a focus on delivering exceptional customer service. The position offers a comprehensive benefits package, emphasizing both professional development and personal wellness.

Leistungen

On-site massages

On-site counseling via Employee Assistance Program

Formal training and career development offerings

Qualifikationen

• High School diploma required.
• Experience in customer service preferred.
• Ability to handle multiple tasks and work in a fast-paced environment.

Aufgaben

• Registration, scheduling, and referral coordination for patients.
• Discuss financial options and insurance coverage.
• Support with various technologies and departmental workflows.

Kenntnisse

Customer Service

Communication

Scheduling

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Patient Access Specialist - Baker City Family Medicine

Default: Location : City Baker City

Category Admin/Clerical/Customer Support

Work Unit Family Medicine Eastern Oregon Medical Assoc

Position Type Full-Time

Work Schedule DAY

Requisition ID 2025-101445

Default: Location : Location US-OR-Baker City

Work Location : Name 3950 17th St, Baker City, Medical Arts Center

Overview

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.

This customer service position is often the first person a patient encounters when entering St. Luke’s Baker City Family Medicine. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.

What’s in it for you

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

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