Partner Success Manager (m / f / x)

betterbusiness GmbH; Frankfurt; Remote; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

An innovative firm is seeking a dynamic Partner Success Manager to drive growth and development within their Lead Generation partnerships. This fully remote role offers the chance to make a meaningful impact by optimizing partner performance and enhancing relationships. The ideal candidate will possess a strong partner-centric mindset, analytical skills, and a passion for fostering positive partnerships. With a focus on flexibility and personal development, this company promotes a culture of ownership and efficiency, allowing you to thrive in a fast-paced environment while achieving significant results.

Leistungen

Flexible working arrangements

Personal development budget

Choice of hardware

Agile work environment

Team retreats

Qualifikationen

• Experience in partner success or customer support roles.
• Strong partner-centric mindset with analytical skills.

Aufgaben

• Developing existing partnerships and strengthening relationships.
• Monitoring KPIs and making data-driven decisions.

Kenntnisse

Partner Management

Customer Support

Analytical Skills

Interpersonal Skills

Organizational Skills

Tools

Slack

ChatGPT

Zapier

G Suite

Jobbeschreibung

At betterbusiness, we are a team of pioneers who guide confident service and product decisions. We are providing the best lead generation and performance-based customer acquisition solutions on the market.

We are one of the major providers of leads for many impactful topics such as solar energy, heat pumps, 24-hour care and more. Additionally, we are working with all of the biggest names in the DIY space such as website builders, commerce platforms, hosting providers, and more. We help thousands of people every day to make the right decision.

We are currently expanding our Lead Generation team, and are looking for a new team member to help us take our business to the next level.

This role offers a unique opportunity to have a meaningful impact on how we scale and to actively shape the future of the Partner Management team. As a Partner Success Manager, you will be solely responsible for driving the growth and development of our existing strategic Lead Generation partnerships. As this role includes key elements of customer success, your focus will be on retaining, strengthening, and expanding these relationships to generate sustainable business growth.

Ideally, you bring a strong partner-centric mindset and preferably have experience in partner or customer support roles. You’re quick to understand needs, responsive in execution, and thrive in a fast-paced environment. You take ownership, work independently and autonomously, and contribute effectively as part of a fully remote, international team.

What you will be doing

• Developing Existing Partnerships - Engaging with current partners to strengthen relationships, uncover new demand opportunities, and negotiate mutually beneficial agreements.
• Optimizing Partner Distribution – Managing the distribution setup across systems by onboarding new partners, implementing change requests efficiently, and continuously improving processes to ensure seamless partner integration and performance.
• Monitoring KPIs - Tracking and analyzing key performance indicators daily to ensure alignment with business goals and proactively addressing any issues.
• Driving Business Growth - Leveraging your analytical skills to make data-driven decisions that optimize partner performance and contribute to increased profit margin.

Who you are

• You are a dynamic and results-oriented individual who thrives in a fast-paced environment.
• You possess a unique blend of partner-centric thinking, strong comprehension skills, and a passion for data-driven decision-making.
• You have strong interpersonal skills and a dedication to fostering positive partner relationships.
• You have a proven track record in partner success or customer support, with a partner-oriented mindset.
• You have strong organizational skills to manage multiple tasks and priorities effectively.
• You are fluent in German, with excellent communication skills and business fluent in English.

This role is fully remote, however you must be based within European timezones. If you are in Germany, the role offers full employment, if outside Germany, it’s a full-time contract role.

What we offer

• 100% distributed and flexible : Make use of your distributed working budget to upgrade your home office, rent a coworking space, or travel. We want you to be able to create your perfect setup for your best work ever!
• No 9 to 5 : We focus on impact rather than effort. Therefore, we strive towards a culture based on responsibility, ownership, and efficiency. You can have it all done in 5 hours? Your win!
• Your favorite hardware : You choose your favorite hardware and OS, and we provide all the equipment you need
• Agile work environment : In order to work in the most productive way, we use state-of-the-art tools like Slack, ChatGPT, Zapier or G Suite and modern project management methods like OKRs or Scrum
• Personal development budget : Use it towards coaching, training, seminars and conferences of your choice
• Great retreats : In order to create beautiful experiences together as a team, we organize betterbusiness retreats several times a year

At betterbusiness, we care deeply about who we hire. In order to create the most impact for our partners, we are building high-performing teams of pioneers. We believe in a culture of ownership, ambition, and speed — where everyone is encouraged to take initiative, grow fast, and collaborate transparently across teams. Our recruitment process reflects these values and consists of the following stages :

• Application
• Initial 15-30 minute conversation with our Recruiter
• 60 minute interview with our Managing Director Lead Generation
• 60 minute conversation with the team
• Decision

betterbusiness embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.