Partner Delivery Analyst (all genders)

Distribusion; Deutschland; Hybrid; EUR 50,000 - 70,000; Full time

Job summary

Distribusion is seeking a Partner Delivery Analyst to join the Partnerships team. You will configure and roll out partner configurations, improve processes, and build clear documentation to support feature handovers.

You will contribute to a growing knowledge base in Confluence and collaborate with global partners while working in a Berlin-based hybrid or Europe-wide remote setup.

Qualifications

• 2+ years in a high-growth tech or travel company.
• Background in Customer Support and/or Delivery.
• Hands-on with configuration tasks and a strong technical mindset.
• Experience with APIs and testing them in Postman.

Responsibilities

• Configure and roll out new configurations for partners.
• Oversee and improve internal processes and documentation.
• Build and maintain internal guides and knowledge bases.
• Support feature handovers to partners, ensuring readiness.
• Grow our knowledge base in Confluence.

Skills

Customer Support

Delivery

Technical mindset

Stakeholder management

Configuration tasks

APIs

Tools

Postman

Job description

Distribusion is the world’s leading ground transportation marketplace and gives travellers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail and ferry operators in 70+ countries with the biggest online retailers including Google Maps and Booking.com.

We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by leading venture capital investors including TQ Ventures, Lightrock, Creandum, and Northzone, and are headquartered in Berlin, Germany. Following our recent $80m Series C funding, we are ready to push beyond.

Distribusion is quickly expanding globally and looking for a Partner Delivery Analyst to join the Partnerships team to drive the strategic growth and performance of some of our key B2B partnerships. This role will require you to wear many hats and certainly not leave you bored!

What will you do:

• Configure and roll out: set up and launch new configurations, making sure each rollout runs smoothly from start to finish.
• Oversee and improve processes: monitor how our documentation and processes are used, spot gaps, and make them better.
• Build documentation: create and maintain clear documentation and process guides for internal teams.
• Support feature handovers: help hand over new features to our partners so they’re ready to use them from day one.
• Grow our knowledge base: collect feedback and turn it into a well-organized knowledge base in Confluence.

Workplace: Berlin/Hybrid or Europe/Remote.

We collaborate with teams around the Globe and our HQ in Berlin, where the Berlin team often meets in the office.

Who you are:

• 2+ years of experience in a high-growth company. Experience in tech/software, travel, transportation or logistics is a plus but not required.

• A background in Customer Support and/or Delivery.
• Hands-on experience with configuration tasks and a strong technical mindset.
• Experience working with APIs and testing them in Postman.
• Strong stakeholder management, built on clear communication and collaboration.

What you can expect:

• Make a global impact. Help shape how millions of people discover and book ground transportation worldwide.
• Own your work. Take responsibility from day one and see the direct impact of your contributions.
• Build with the best tools. We move fast, continuously evolve our tech stack, and invest in modern, efficient solutions.
• Work with industry leaders. Our partners include Booking.com, Google Maps, Amtrak, Deutsche Bahn, Renfe, and SNCF.
• Grow with exceptional people. Join an international team that will challenge, support, and inspire you every day.
• Work your way. Enjoy flexible and remote-friendly working options, relocation opportunities, and plenty of room to grow.

Our hiring process for this role:

For any questions, you can contact your Talent Partner (TP), Benedetta at [e-mail].