Outsourcing Associate - Risk

EngineersOfAI; Berlin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Personal development budget

Work from home budget

Fitness & wellness discounts

Language apps

Public transportation

Premium subscription on N26 bank app

Premium subscription for friends and

Additional day of annual leave

Job summary

N26 in Berlin is seeking an Associate to join the Central Outsourcing Management team. The role sits in a hybrid work model and focuses on monitoring, reporting, and continuous improvement of outsourcing-related processes.

You will help with SLA/KRI reporting, data gathering, and maintaining the Outsourcing Register while supporting KPI/KRI evaluations and contingency planning. English fluency is required, German is a plus.

Qualifications

• A Bachelor’s or Master’s degree in Business Administration, Management, Economics, or other relevant areas.
• Previous experience in Sourcing, Vendor Risk, Contract Management, Risk Management, or Outsourcing Management

Responsibilities

• Follow up on SLAs and KPI reporting across all business lines
• Support operationally in keeping the Outsourcing Register up to date
• Support in data gathering for reporting purposes
• Support the monitoring of the regular performance evaluation of the departments based on defined KPIs and KRIs
• Carry out 2nd level controls and sample testing
• Support the setup of contingency plans as well as exit & termination strategies by the department and actively monitor any further need for action
• Prepare and continuously update training materials
• Be responsible for data extraction from various sources and creating data-driven reports

Skills

Analytical and conceptual skills

Communication skills

English fluency

German language (nice to have)

Education

Bachelor’s or Master’s degree in Business Administration / Economics

Job description

About the Opportunity

We are seeking an Associate to join our Central Outsourcing Management team.

The Central Outsourcing Management team is The Second Line of Defense function and is responsible for: establishing the guidelines & standards, training & education, monitoring & controlling, and reporting to management. The successful candidate will have a direct hand in shaping the future of this function and contribute to the success of the overall organization.

The role is based in Berlin, and currently we operate in a hybrid work model.

In your next challenge you will:

• Follow up on SLAs and KRI reporting across all business lines

• Support operationally in keeping the Outsourcing Register up to date

• Support in data gathering for reporting purposes

• Support the monitoring of the regular performance evaluation of the departments based on defined KPIs and KRIs

• Carry out 2nd level controls and sample testing

• Support the setup of contingency plans as well as exit & termination strategies by the department and actively monitor any further need for action

• Prepare and continuously update training materials

• Be responsible for data extraction from various sources and creating data-driven reports

What You Need to Be Successful

Background

• A Bachelor’s or Master’s degree in Business Administration, Management, Economics, or other relevant areas

• Previous experience in Sourcing, Vendor Risk, Contract Management, Risk Management, or Outsourcing Management

Skills

• Strong analytical and conceptual skills, creativity, and critical thinking, as well as the ability to identify problems and propose solutions

• Strong communication skills

• Fluency in English is required, German is a plus

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors .
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.