Outlet Server - HRC Munich

Hard Rock International; München; Presencial; EUR 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Descripción de la vacante

Hard Rock Cafe Munich is seeking an energetic Server to guide guests through their dining experience. You will take orders, run food, handle payments, and deliver memorable service in a fast-paced environment.

Join a team that values guest satisfaction, product knowledge, and teamwork. The role includes opening/closing duties, maintaining station cleanliness, and ensuring compliance with safety standards.

Formación

• Taking guests' orders.
• Running food.
• Handling cash and other forms of payment.
• Demonstrating knowledge of all table/station numbers.
• Suggestive selling and accurate payments.

Responsabilidades

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Maintaining a clean & organized station.
• Opening, closing & side duties.

Conocimientos

Customer service

Cash handling

POS experience

Herramientas

POS system

Descripción del empleo

## Outlet Server - HRC MunichApplyremote type: Onsitelocations: Hard Rock Cafe Munich Germanytime type: Full timeposted on: Posted Todayjob requisition id: R10545Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).Basic functions of the Server include:* Taking guests’ orders* Running food* Handling cash & other forms of payment· **Making proficient sales transactions - using a point-of-sale system**· **Properly checks I.D.s – for guests who appear to be under 25 years old**· **Demonstrating responsible alcohol service*** Demonstrating impeccable product knowledge· **Suggestive selling - using proven techniques*** Answering questions - accurately and politely* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience* Maintaining a clean & organized station – including pre-bussing & table maintenance· **Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc**· **Demonstrating knowledge of all table/station numbers*** Directing guests to areas & restrooms* Effectively communicating with co-workers* Creating memorable experiences* Entertaining guests to create “Raving Fans”Job Requirements include:* Performing duties which require bending, reaching, lifting and standing for long periods of time* Maintaining a well-groomed appearance (“having a plan”)* Following all uniform guidelines* Practicing all safety & sanitation standards· * Remaining calm in a hectic, fast-paced atmosphere* Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency* Displaying a positive and outwardly friendly attitude toward guests* Maintaining HRC’s 5 core Values and Mission StatementYour Cafe may cross-train the Server/Host/Busser position