Outlet Sales Associate Full Time

ColumbiaSportswear; Wolfsburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Retail Associate to enhance customer experiences in-store. In this dynamic role, you will serve as a brand ambassador, utilizing your problem-solving and sales skills to engage with customers, answer inquiries, and recommend products. Your contributions will help maintain visual merchandising standards and support store operations. If you are passionate about the outdoors and enjoy working in a fast-paced retail environment, this position offers an exciting opportunity to connect with customers and promote an active lifestyle.

Qualifikationen

• 2 years of experience in retail or customer service roles.
• High School Diploma or GED preferred.

Aufgaben

• Provide exceptional customer service and product recommendations.
• Maintain store standards for visual merchandising and cleanliness.
• Perform cash register transactions accurately and efficiently.

Kenntnisse

Customer Service

Problem-Solving

Sales Skills

Communication

Ausbildung

High School Diploma or GED

Tools

Point of Sales (POS) system

In-store computerized systems

Telephone

Jobbeschreibung

Location: Wolfsburg, Lower Saxony, Germany

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

As a Retail Associate you’ll serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork.

HOW YOU’LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, safety; retrieve merchandise from sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in place.
• Ability to clearly communicate with others.
• Availability to work a flexible, often changing retail schedule to support needs of the business which may change seasonally and in response to business trends or forecasts.

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear, and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.