Outbound Logistics Team Lead (M/F/D)

DocMorris; Nordrhein-Westfalen; On-site; EUR 37,000 - 45,000; Full time

Benefits offered by this job

Company pension scheme

30 days of holiday

Stock options participation

Commuting cost reimbursement

Training opportunities

LinkedIn Learning access

Employee events

Flexible working hours

Home office options

Job summary

DocMorris seeks an Outbound Logistics Team Lead to build and manage a high‑performing team in a state‑of‑the‑art facility in Heerlen/Aachen. You will ensure precise, compliant operations, ship vital medicines, and drive continuous improvement in a highly regulated environment.

You bring 5+ years of logistics leadership, strong English skills, and fluency in Dutch or German, with a structured, proactive approach and flexibility for shifts. A clear path to senior roles awaits.

Qualifications

• Minimum 5 years of leadership in logistics or pharma-related environments.
• Good command of English and Dutch or German, with clear communication.
• Structured, goal-oriented mindset; able to work under pressure.
• Willingness to work shifts, including weekends and rotation.

Responsibilities

• Lead and develop the outbound logistics team to ensure timely, accurate deliveries.
• Maintain GDP-compliant, clean, and highly structured work environment using 5S.
• Drive performance via KPIs such as delivery times, errors, and productivity.
• Collaborate with management on process improvements and resource planning.

Skills

Team leadership

English communication

Dutch or German language

Structured mindset

Flexibility for shifts

Pharma/regulatory experience

Education

HBO-level logistics or equivalent

Job description

DocMorris stands for customer-centred, innovative services and a wide range of digital healthcare products. These range from quickly making appointments to see a doctor online on the TeleClinic telemedicine platform to pharmaceutical advice and the supply of prescription and over-the-counter medicines and healthcare products from Germany’s best-known online pharmacy.

In addition, there is the marketplace with a broad complementary range of remedies and aids as well as products from the areas of nutrition, beauty and family. DocMorris thus provides its customers with easy access to comprehensive healthcare services in one place with just one click. In the Germany segment, the Swiss company DocMorris AG generated external sales of CHF 1,122.6 million in 2025 with 11 million active customers.

Location: Heerlen | Employment Type: Full-time (40 hours) | Salary: €3,300 - €4,000 gross/month

Make a direct impact on the health of millions

Do you want to lead in a hyper-modern logistics environment where precision, reliability, and speed truly make a difference? At DocMorris, we do more than ship boxes; we deliver health. In our brand-new, highly automated logistics center in Heerlen, we process e-prescriptions and over 16 million items annually.

As the Outbound Logistics Team Lead, you are the linchpin in this operation. You will build a quality-driven team and ensure that vital medication reaches patients safely and on time.

What you will achieve

• Team Leadership: You onboard, coach, evaluate, and continuously develop your team members.

• Operational Excellence: You maintain a safe, clean, and highly structured work environment in strict compliance with GDP guidelines and 5S standards.

• Performance Management: You steer operations based on qualitative and quantitative KPIs (including delivery times, error rates, and productivity).

• Process Optimisation: You proactively collaborate with management and peer team leads on continuous improvement, resource planning, and job rotation.

What you bring

• Bachelor’s level thinking/working capability (HBO) or demonstrable equivalent experience in logistics.

• A minimum of 5 years of leadership experience in a logistics environment. Background in pharma or highly regulated industries is a major plus.

• Good communication skills in English, plus a strong command of either Dutch OR German.

• A structured, goal-oriented mindset that thrives even under pressure or in dynamic circumstances.

• Flexibility: You are open to working shifts (including weekends) and participating in job rotation across different areas.

What we offer you

• A competitive salary ranging from €3,300 to €4,000 gross per month (based on 40 hours).

• Work with a true purpose: your daily efforts directly impact patient health.

• Clear pathways for career advancement into senior management roles.

• Tailored training programs in pharma/logistics, GDP certification, and leadership coaching.

• The opportunity to work in a state-of-the-art facility featuring the latest automation technologies.

Our Benefits

• Company pension scheme with attractive employer contributions

• 30 days of holiday

• Opportunity to participate in the employee participation program (stock options)

• Commuting cost reimbursement

• Training opportunities and regular development meetings

• Access to eLearning platforms such as LinkedIn Learning

• Shopping discounts through Corporate Benefits

• Great employee events and annual company celebrations

• Feel good working environment with air-conditioned, bright offices and ergonomically equipped workstations with modern technical equipment

• Flexible working hours and home office options

At our locations in Heerlen and Aachen, either a German or Dutch employment contract may apply. We will inform you during the selection process about the type of contract and the associated benefits.