ORM Manager / Evangelist (all genders)(EN)

Contabo; Deutschland; Hybrid; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Remote or hybrid work with flexible/hy

Workation in EU

EGYM Wellpass access

Corporate perks & discounts

30 days vacation + holidays off

Volunteer Day

Job summary

Contabo is seeking a full-time ORM / Social Media Manager to drive our shift toward an AI-ready, developer-friendly brand. You’ll engage on Reddit, Discord, LinkedIn and X, shaping content and advocacy across internal teams and external communities.

You will build a content calendar, coordinate with Marketing, and craft playbooks to guide responses before issues escalate. This role emphasizes ownership, credibility, and measurable brand momentum.

Qualifications

• 5–7 years in community management, ORM, social media, or content marketing.
• Hands-on experience with ORM or social listening platforms (Brandwatch, Mention, Sprinklr, Peec.ai, or similar).
• Strong social media content creation across Reddit, Discord, LinkedIn, and X with commercial content experience.
• Experience with a developer/tech audience and ability to translate insights into decisions.
• Strong communication, conflict handling, and goal-oriented mindset.
• Proactive ownership mindset and ability to work under pressure.
• AI fluency beyond basic prompting skills.

Responsibilities

• Build Contabo's credibility in developer communities through strategic content and engagement.
• Plan and produce marketing content, product launches, and event content with a rolling calendar.
• Create and maintain community intervention playbooks for swift escalation handling.
• Develop an internal advocacy programme with technical colleagues across Product and Engineering.

Skills

Community management

ORM

Social media

Content marketing

Education

Marketing/Communications/Journalism degree

Tools

Brandwatch

Mention

Sprinklr

Peec.ai

Job description

YOUR CREATIVE FIELD

We are looking for a full-time, permanent ORM / Social Media Manager to start as soon as possible. We live remote-first, but you have the freedom to choose whether you want to work hybrid or completely on-site due to your proximity to one of our locations (Berlin, Cologne, Hamburg, Munich).

As our new ORM / Social Media Manager , you will be the person who makes Contabo's shift from an affordable VPS provider to a reliable, AI ready, developer friendly infrastructure brand real, in the exact communities where developers, DevOps engineers, and AI practitioners actually talk. You build that credibility from the ground up, combining daily community intelligence with real commercial content production.

Every day, you monitor selected online platforms like Reddit or Discord, triaging brand mentions for further action. You also engage proactively wherever technical conversations happen, from tutorials and GPU workload guides to infrastructure tips and genuine participation in technical discussions, always credibility first and aligned with our tone of voice.

Alongside that, you plan and produce our commercial and marketing content, including product launch announcements, promotional posts, competitor positioning, Contabo Black go-to-market content, event content, and repurposed community threads, all planned in a rolling content calendar, in collaboration with other functions in Marketing. You also write and maintain community intervention playbooks, so the whole team knows how to respond before a situation escalates.

On top of the day to day, you get to build our internal advocacy programme from scratch: you identify technically fluent colleagues across Product and Engineering, bring them on board with clear guidelines, and keep them engaged over time, working toward a team of active online and offline advocates.

You report directly to our Head of Creative Marketing, and the monthly picture you build of sentiment, Share of Voice, and platform activity feeds straight into product and marketing decisions, with real visibility all the way up to our CMO. At its core, this role lives at the intersection of protecting our reputation and driving commercial content forward: someone who speaks the language of developers, but thinks like a marketer.

WHAT CONVINCES US

Your personality, paired with:

• 5 to 7 years of experience in community management, ORM, social media, or content marketing, ideally with some background in producing commercial or marketing content
• Hands-on experience with ORM or social listening platforms (Brandwatch, Mention, Sprinklr, Peec.ai, or similar), and confidence running sentiment analysis and Share of Voice reporting
• Strong social media content creation skills across platform native formats, from Reddit and Discord to LinkedIn and X, paired with real commercial and marketing content production experience such as product marketing copy, promotional posts, and competitor positioning
• Genuine community management and engagement experience with a developer or tech focused audience, and the analytical ability to turn what you see there into decisions
• Strong communication and conflict handling skills, clear goal and result orientation, and the ability to build and grow a network without formal authority
• A proactive, ownership driven mindset: you handle pressure well, stay customer oriented, and hold yourself to a high-performance bar
• An authentic community voice who shows up as a real person rather than a brand account, thinks commercially about when community presence drives business outcomes, and stays composed under public criticism without escalating situations
• AI fluency beyond basic prompting skills

Should have:

• Experience coordinating events or conferences, and managing an ORM agency or similar external vendor relationship
• Strong strategic thinking, genuine team spirit, and openness to change as the role and priorities evolve
• A natural sense of ownership that extends beyond your core tasks
• Real curiosity about the cloud, hosting, and developer ecosystem, and a habit of following those communities on your own
• Industry experience in cloud infrastructure, hosting, SaaS, or developer tools, ideally with a B2B tech marketing background
• Great Reddit karma

Nice to have:

• Spanish or Portuguese for LATAM coverage, and German language skills, are a plus alongside fluent English (C1+)
• ORM or social listening platform certifications, Google Analytics, or AI, SEO, and GAIO monitoring credentials
• A degree in Marketing, Communications, Journalism, or a related field, though equivalent practical experience with a solid technical understanding works just as well

We know that you may not currently meet all the requirements. But if you come to us with the right amount of commitment and enthusiasm, we can take off together and make a big difference.

AWESOME PROSPECTS

At Contabo, we are constantly evolving. Our growth creates space for new ideas, ownership, and real impact for people who want to make a big difference.

What defines us is trust, direct communication, and an open feedback culture. We believe the best solutions are built together and that everyone has the opportunity to contribute, grow, and leave their own footprint.

Additionally, we offer:

• Work the way that fits your life – Remote or hybrid with flexible hours for a healthy work-life balance and the same technical equipment at home as in the office
• Experience real freedom – Workation across the EU and in our summer office in Mallorca
• Stay active and healthy – Access to EGYM Wellpass and thousands of fitness and wellness facilities
• Enjoy exclusive perks – Attractive discounts on many products and services through our corporate benefits program
• Recharge your energy – 30 days of vacation plus additional days off on Christmas Eve and New Year’s Eve
• Give back – An extra day off to get involved in social activities through our Volunteer Day
• Make an impact – Take ownership and bring your ideas to life with real creative freedom
• Keep growing – Individual professional and personal development opportunities in an innovative tech environment
• Feel comfortable where you work – Modern, conveniently located offices across our European locations
• Be part of a diverse team – Work in an international environment shaped by diversity
• Create lasting memories – Company events and team activities you won’t forget

HOW TO REACH US

If you have any questions, you can reach out to Lisa by email at [e-mail].

ABOUT US

Contabo - High-quality Cloud Hosting Made in Germany!

As a leading infrastructure service provider in the field of cloud instances and dedicated servers, we have stood for first-class quality, reliability and favorable prices since our foundation in Munich in 2003. Meanwhile, more than 300,000 customers in over 190 countries trust our services.

We specialize in providing German quality to users worldwide, focusing on the stability and security of our data centers, the optimization of internal processes, and excellent customer support.

Become a part of our future-oriented company, which plays a significant role in the development of digital cloud hosting, and support us with your ideas and commitment.