Order Operations Manager - DACH (f/m/d)

GE HealthCare Voluson Ultrasound; Düsseldorf; Hybrid; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

A global medical technology firm is seeking a DACH Order Management Leader to drive operational excellence and customer order fulfillment across DACH locations. The successful candidate will lead a team, ensure communication with customers, and drive continuous improvement initiatives. An ideal candidate will have a degree in Logistics or Supply Chain Management, operations management experience, and strong leadership abilities.

Leistungen

Competitive salary

Comprehensive benefits

Career growth opportunities

Qualifikationen

• Significant operations management experience in a manufacturing environment.
• Profound leadership experience and proven ability to lead and inspire a team.
• Exceptional communication (verbal, written) and ability to make executive level presentations.

Aufgaben

• Lead a team of Senior and Experienced People leaders responsible for all DACH Order Management activities.
• Ensure communication with customer regarding equipment delivery timing.
• Develop high performing order management teams and measure performance against organizational objectives.

Kenntnisse

Operations management

Leadership

Process improvement

Lean methodology

Communication

Ausbildung

Degree in Logistics, Materials, Engineering, Finance or Supply Chain Management

Jobbeschreibung

Job Description Summary

The DACH Order Management Leader plays a pivotal role within the Vega Order to Remittance Leadership team, driving operational excellence across the HCS order lifecycle. This strategic position partners closely with regional operations and commercial leaders to align on priorities, shape execution plans, and deliver impactful results.

Job Description Summary

The DACH Order Management Leader plays a pivotal role within the Vega Order to Remittance Leadership team, driving operational excellence across the HCS order lifecycle. This strategic position partners closely with regional operations and commercial leaders to align on priorities, shape execution plans, and deliver impactful results.

As a key leader, you will oversee all aspects of Customer Order Fulfillment, with full ownership of backlog management and execution. You will ensure that each business unit adheres to business standards, enabling consistent and efficient order processing.

This role is instrumental in delivering on critical business outcomes—including Revenue, Inventory, Base Cost, and Billing estimates—while influencing stakeholders across the region and ISC to foster innovation and build a world-class order management function.

This exciting opportunity is open to candidates across all DACH office locations and has become vacant due to an internal role progression of the current job holder.

At GE HealthCare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.

Job Description

Your key responsibilities/essential functions include:

• Lead a team of Senior and Experienced People leaders and is responsible for all DACH Order Management activities and results
• Ensure communication with customer (Internal or External), commercial and functional teams regarding equipment delivery timing and details
• Ensure rigor to convert unbilled revenue to billed, drive cycle time reduction & ensuring clarity to finance team
• Develop high performing order management teams including measurement of performance against organizational objectives for quality, responsiveness, and compliance
• Use Lean Methodology to drive Order Management excellence & On Time Delivery in the Region with continuous alignment to business goals
• Excellent partnership with other operating teams, COE’s and Shared Services, partnering to drive Order Operations excellence and improved customer experience
• Critical business partner to the Vega Region leadership team by reaching the required business outcomes, including, Sales Estimation accuracy and predictability, backlog execution efficiency, predictability of cycle times, inventory management
• Manage operating costs in order to ensure optimal capability, capacity, scalability and backlog operational controls are in place to fulfill commitments
• Drive continuous improvement on all related processes, documents and tools, to ensure ongoing standardization and simplification of order management practices
• Building & strengthening communication & collaboration with ISC and Zone Teams – Driving a highly collaborative culture, which encourages effective partnership across functional and geographic boundaries to deliver on business imperatives
  
  

Qualifications

• Degree in Logistics, Materials, Engineering, Finance or Supply Chain Management
• Significant operations management experience in a manufacturing environment
• Profound leadership experience and proven ability to lead and inspire a team, maintain high morale, employee involvement & teamwork
• Experience in building and Executing a Financial Estimate (i.e. Revenue, Budget, Cost etc.)
• Experience in large scale operational process improvement initiative and driving adoptions to standards and framework
• Demonstrated ability to develop and lead sustainable process changes and adapt to business and functional changes
• Rigorous and strong execution capabilities in an operational environment
• Ability to effectively manage time & KPIs, prioritize work & delegate
• Exceptional communication (verbal, written) and Ability to make executive level presentations Lean certified with experience in leading projects using the Lean methodology
  
  

About Us

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare - Creating a world where healthcare has no limits

Additional Information

Relocation Assistance Provided: No

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