OPS Adult Education Retention Specialist

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Client:

Tallahassee Community College

Location:

Job Category:

Education

EU work permit required:

Yes

Job Reference:

c4e42d8f1f5c

Job Views:

1

Posted:

25.04.2025

Expiry Date:

09.06.2025

Job Description:

MAJOR FUNCTION

Retention Specialist will be responsible for the organization, implementation, and oversight of instruction and performance gains. Duties include:

1. Providing face-to-face instruction for adult education students and preparation.
2. Conducting progress monitoring and providing updates regularly.
3. Assisting in the evaluation process.
4. Attending team meetings and professional development opportunities.
5. Arranging and conducting all student testing.
6. Conducting outreach and engagement to identified at-risk students to determine and address their barriers and needs.
7. Test data reporting, collection, and entry into Workday and SharePoint regarding EFLs, LCPs / post-testing.
8. Connecting at-risk students with campus resources and community partners to eliminate student barriers.
9. Providing instructor support and training for test score interpretation; tracking recruitment efforts to determine best practices.

MINIMUM TRAINING/EXPERIENCE:

Minimum high school diploma with Associate’s degree preferred. Preference will be given to candidates that are bilingual (Spanish). Must have reliable transportation in the tri-county area (Leon, Gadsden, and Wakulla Counties).

SUCCESSFUL APPLICANTS WILL DEMONSTRATE THE FOLLOWING:

• Excellent verbal and written communication skills.
• Ability to communicate effectively, verbally and in writing, to other key stakeholders.
• Ability to provide excellent customer service.
• Knowledge of the Family Educational Rights and Privacy Act (FERPA) and its implications for the department.
• Proficient computer skills.
• Effective time management.
• Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint programs, Adobe InDesign, and use of the Internet.
• Proficient in English both written and verbal.
• Ability to multitask.
• Ability to work independently using effective public relations skills with little direction.
• Ability to establish and maintain cooperative and effective working relationships.
• Ability to analyze situations accurately and adopt an effective course of action.
• Ability to meet schedules and timelines.
• Ability to plan and organize work.