Operations Support Analyst

ITT; Samtgemeinde Nienstädt; Vor Ort; USD 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dedicated IT specialist to manage and optimize Windows server systems and network infrastructure. This role involves hands-on system administration, user support, and collaboration with enterprise teams to ensure seamless IT operations. Ideal candidates will have a background in business informatics or equivalent IT training, along with strong skills in Windows environments and network technology. Join a dynamic team where your contributions will directly impact the efficiency and effectiveness of critical IT systems. If you're passionate about technology and eager to innovate, this opportunity is perfect for you.

Qualifikationen

• Studied (business) informatics or comparable IT training is ideal.
• Good knowledge of Windows Server and Microsoft Office products.

Aufgaben

• System administration of Windows-based server systems and network components.
• Monitor and analyze network uptime and performance across the enterprise.

Kenntnisse

Windows Server Administration

Active Directory Services

Network Technology

VOIP Systems

Problem-Solving

Team Collaboration

German Language

English Language

Ausbildung

Business Informatics Degree

IT Specialist for System Integration

Tools

Microsoft Office

Hyper-V

Cisco Devices

SQL

Progress Database

Jobbeschreibung

About ITT:

ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:

• Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets.
• Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets.
• Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.

ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

Grundlegende Verantwortlichkeiten

Your Duties:

• Carry out system administration of Windows-based server systems, storage systems, Hyper-V, switches & network components, printers, telephone system, etc.
• Maintenance of existing systems such as software installation/updates, security patches, and hardware maintenance.
• Support for user, license and rights management in Active Directory (ARS) as well as in various other applications, such as SAGE, Autodesk, etc.
• Installation, configuration, upgrade, maintenance and documentation of the complete IT equipment (hardware and software).
• Monitor and analyze network uptime & performance across the enterprise.
• Execute allocated tasks in company infrastructure and servers projects under ITT management.
• Installation and configuration of PC hardware and software, including laptops and smartphones, 1st and 2nd level support for the users of the ITTB and consulting and support of the participating departments in all hardware and software issues.
• Optimization and maintenance of the IT infrastructure, monitoring of the IT environment, troubleshooting.
• Collaborate and work closely with enterprise teams in delivering the tasks.

Positionsanforderungen

The requirements:

• Ideally, you have studied (business) informatics or completed comparable training in the IT sector, e.g. IT specialist for system integration (m/f/d) or equivalent professional experience; business knowledge is desirable.
• Good knowledge of Windows Server environments as well as advanced experience in dealing with Microsoft Office products.
• Knowledge of Active Directory Services administration and server virtualization (Hyper-V).
• Good knowledge of network technology & VOIP (WAN, LAN, WLAN, telephone system) is required, ideally in the device environment with Cisco.
• Database knowledge of SQL and Progress would be an advantage.
• You are characterized by the willingness to constantly familiarize yourself with new IT topics and to search for and find new solutions with enthusiasm.
• Solution-oriented, independent work and ability to work in a team.
• Good knowledge of German and English, both written and spoken.