Operations Supervisor

AmerisourceBergen Corporation; München; Hybrid; EUR 52,000 - 76,000; Full time

Job summary

AmerisourceBergen Corporation, Munich region, is seeking an Operations Supervisor to lead our Kirchrheim branch logistics team. You will supervise shift activities, coach frontline staff, ensure compliance with GxP and regulatory standards, and maintain cold chain integrity and temperature controls.

You will work closely with the Operations Manager to train staff, optimize processes, monitor deadlines, and implement new technology to boost productivity while fostering a collaborative,

Qualifications

• Supervise front line staff, coaching and guiding daily activities.
• Ensure compliance with GxP, regulatory standards and cold chain requirements.
• Train on SOPs (global and local) and reinforce best practices.
• Maintain refrigeration/temperature control equipment and monitor performance.
• Coordinate with other departments and support sales with technical expertise.

Responsibilities

• Supervise operational activities during shifts and ensure on-time performance.
• Coach and develop front line staff, maintaining high morale and productivity.
• Delegate shipments to customer service/ops staff and monitor queues.
• Implement new technology to increase productivity and accuracy.
• Ensure regulatory and company standards are consistently met across operations.

Skills

Staff supervision

Coaching & training

Shift planning

Regulatory compliance

Cold chain management

Problem solving

Leadership agility

Communication

Time management

Interdepartmental collaboration

Tools

World Courier systems

Job description

## Operations SupervisorApply: Munich, Germany: Full time: Posted Today: R2615837Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. In our brand-new Kirchheim branch, we are looking for a Supervisor on our dedicated Operations team. You will supervise operational activities in accordance with corporate policies and procedures and ensure smooth operations during shift. **Requirements:** * Captures and meets customer’s expectations.* Communicates knowledge and experience to front line staff and acts as coach, trainer and role model.* Plans and schedules front line staff, keeping a grasp on daily activity, and ensures proper resource use on a daily basis.* Provides feedback to managers on daily issues & staff performance.* Ensures conformance to all company procedures and standards as well as all GxP requirements while complying with regulatory agencies standards (PIP, Transport Canada, TSA regulations, etc) and cold chain requirements.* Assists the Operations Manager in training on SOPs (global and local).* Ensuring that refrigeration / temperature control equipment is working correctly.* Troubleshooting and problem management.* Delegates all shipments to customer service / operations staff.* Monitors screens to ensure all deadlines are met, following up on all work in progress* Assists other departments with general questions about the operation & packaging and supporting sales by providing technical expertise and participating in sales calls/presentations.* Implements new technology to increase productivity and performance.* Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate.* Maximizes employee morale, productivity, efficiency and retention.* Assists the Operations Manager in conducting performance evaluations and yearly reviews.* Demonstrates flexibility in work schedule.* Relevant operational experience in logistic operations* Full understanding of Cold Chain Management* Flexibility, exceptional work ethic and Leadership agility* Professional manner and sense of urgency, inspiration and creativity* Excellent interpersonal and communication skills as well as approachable demeanor* Strong organizational and time management skills.* Proficiency in World Courier systems preferred