Operations Manager, Oxford Properties

OMERS; Berlin; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player seeks a hands-on Operations Manager in Berlin to lead property and facility management functions. This dynamic role involves ensuring seamless operations and exceptional service delivery across the campus. You'll collaborate with internal teams and external partners, enhancing tenant engagement and building performance. If you're passionate about operational excellence and have a strong customer service mindset, this is the perfect opportunity to drive strategic asset plans and contribute to long-term value creation in a vibrant, diverse environment.

Leistungen

Flexible working hours

Health insurance

Professional development opportunities

Employee wellness programs

Team-building activities

Work-life balance initiatives

Qualifikationen

• 5-7 years of experience in asset or operations management.
• Strong background in managing external property and facility management partners.
• Ability to manage multiple projects simultaneously.

Aufgaben

• Lead day-to-day operations of the asset and manage property activities.
• Act as main contact for tenants and ensure smooth onboarding.
• Develop strategies to enhance operational efficiency and tenant satisfaction.

Kenntnisse

Fluency in German

Fluency in English

Operations Management

Property Management

Facility Management

Microsoft Office

Customer Service Mindset

Organizational Skills

Communication Skills

Ausbildung

Bachelor's Degree

Master's Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Jobbeschreibung

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise, and passion. A place where you can personalize your employee journey to be — and deliver — your best.

We are a leading global real estate investor, developer, and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships, and places, we generate meaningful returns for OMERS members, enhance value for our capital partners, and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Summary

Join our Team as an Operations Manager in Berlin.

We are a dynamic and diverse campus asset with a wide range of functions and stakeholders. We are currently seeking a hands-on Operations Manager who will serve as the primary point of contact for all tenants and on-site activities. This key role will lead both property management (PM) and facility management (FM) functions, ensuring seamless operations and exceptional service delivery across the campus.

Why Join Us?

As part of our German Asset Management team, reporting directly to the Senior Asset Management leadership, you will play a critical role in delivering operational excellence and contributing to the long-term value creation of our portfolio. You will be a driving force behind the execution of strategic asset plans, ensuring the highest standards of tenant engagement and building performance.

Your Responsibilities :

Strategic & Operational Management

• Lead the day-to-day operations of the asset, managing all property and facility management activities
• Act as the main contact for all tenants, maintaining excellent relationships and ensuring smooth onboarding for new occupiers
• Oversee the transition from development or construction phases into full operational use
• Develop and implement strategies to enhance operational efficiency, tenant satisfaction, and asset value
• Continuously improve internal processes to ensure best practices in PM and FM are maintained
• Conduct annual performance reviews of service providers, ensuring accountability and service excellence

Stakeholder Management & Reporting

• Collaborate with internal teams and external advisors to deliver high-quality outcomes
• Prepare presentations, reports, and approval documentation for internal stakeholders, corporate boards, shareholders, and lenders
• Coordinate with leasing, marketing, and legal teams on documentation such as Heads of Terms and final lease agreements

Cross-Functional & International Collaboration

• Work within a flat team structure that promotes ownership and direct collaboration with senior leadership
• Engage with teams across Germany, London, and Luxembourg, supporting international asset and investment strategies

What You Bring :

• Fluency in German and English, both written and spoken
• 5–7 years of relevant experience in asset or operations management, ideally in the office sector; experience in retail, food & beverage, or hospitality sectors is a plus
• A strong background in managing external property and facility management partners
• Excellent organizational and communication skills, with the ability to manage multiple projects simultaneously
• High proficiency in Microsoft Office (Excel, Word, PowerPoint)
• A proactive, positive attitude with a strong sense of ownership and accountability
• Flexibility to work in a dynamic, cross-functional, and international environment, with some travel required
• A strong customer service mindset, focused on tenant experience and operational quality
• Interest in working across multiple real estate sectors and supporting growth into new asset classes and markets

Our Story

We are a global real estate investor and business builder.

Oxford and our platform companies manage over €54 billion of assets and 160 million square feet of commercial space. Our global portfolio includes office, life sciences, industrial, retail, residential, hotel, and credit assets on four continents.

We pair our global expertise and scale with local platforms and world-class management teams to enhance business performance and create value for shareholders.

Our clear strategies and committed capital allow our businesses and leaders to focus on acquiring, developing, and managing the world’s best assets in the most dynamic markets.

Our purpose is to create economic and social value through real estate, safeguarding the future, and creating a world of opportunities for our customers, communities, partners, and people.

Oxford is owned by OMERS, a defined benefit pension plan with nearly €78 billion in net assets across a diversified, global portfolio of public market, infrastructure, private equity, venture capital, and real estate investments.

OMERS has a long-term perspective and invests at scale in high-quality assets that generate stable returns, demonstrating its commitment by taking significant or controlling stakes in assets. Its strategy focuses on seeking high-quality investments to meet the pension promise, delivering exceptional value and financial security in retirement to its members.

OMERS has a 97% funded status (on a smoothed basis), an 11.9% net investment return, and a credit rating of AAA from DBRS and Fitch Ratings, Aa1 from Moody’s, and AA+ from Standard & Poor’s.

Oxford entered the Berlin market in October 2017 with its acquisition of the €1.1bn Sony Center, a 112,000 SM prime office-led mixed-use asset. Oxford has a local office employing a team of 9 professionals and continues to grow to manage the existing portfolio and expand in the German market.

Oxford plans to invest over €200 million to update and transform the Sony Center, including refurbishments, modernization, expansion of retail, and new culinary offerings, with major construction starting in January and expected to complete by the end of 2023.

For more information please see .

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is reflected in our diverse workforce and inclusive practices, fostering a sense of belonging across our global organization.