Operations Manager NOC - Spain (f/m/d) (Essen, DE)

-; Essen; Hybrid; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

Join a forward-thinking company dedicated to revolutionizing e-mobility. As an Operations Manager, you'll ensure the stability of high-power charging networks and enhance customer experiences in the Spanish market. This role offers a unique opportunity to contribute to a sustainable future while working in a collaborative environment that values diversity and innovation. With flexible work options and a commitment to personal growth, you'll be part of a team making a real difference in the world of electromobility.

Leistungen

Hybrid work options

Flexible hours

Sabbaticals

Childcare services

Health services

Employee share programs

Discounts and insurances

Ergonomic workspace

Mobility leasing options

Free parking

Qualifikationen

• University degree in electrical engineering or equivalent training.
• Experience in eMobility or customer service industry.

Aufgaben

• Ensure stability of high-power charging network for major OEM customer.
• Maintain and inspect charger infrastructure in compliance with regulations.

Kenntnisse

Problem-solving skills

Communication skills in English

Communication skills in Spanish

Team collaboration

Ausbildung

University degree in electrical engineering

Tools

CRM/Predictive Maintenance Tool

Jobbeschreibung

E.ON Drive GmbH | Permanent | Full time; Part time

E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany to travel in a clean, quiet, and affordable way through electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home. We assist our customers at every step, from personal advice and installation of charging stations to modern billing systems and green electricity supply.

At E.ON, diversity matters. We welcome all people and believe that differences make us stronger. Join our inclusive and diverse company culture! To promote equal opportunities, we offer positions in both full-time and part-time formats.

Seize the opportunity to join our E.ON Drive GmbH team in Essen or München as soon as possible by applying online for the position of Operations Manager NOC - Spain (f/m/d). Create future prospects for E.ON and for yourself. We look forward to meeting you, because our strength lies in our collective effort.

Your Responsibilities

1. Ensure the stability of our high-power charging network for a major OEM customer, focusing on the Spanish market.
2. Operate our DC chargers and ensure a seamless customer experience, including:
   1. Documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.
   2. Implement relevant suppression measures and coordinate with field service partners.
   3. Maintain proactive and transparent communication with customers.
3. Maintain and inspect the charger infrastructure in compliance with industry legislation and regulations.
4. Contribute to improving our service quality and operational excellence.
5. Support the continuous growth of our eMobility business.

Your Profile

1. University degree in electrical engineering or equivalent professional training.
2. Experience in the eMobility or customer service industry.
3. Initial experience with DC infrastructure operations.
4. Strong problem-solving skills and ability to prioritize collaboratively within a team.
5. Excellent communication and negotiation skills in English and Spanish; additional languages are a plus.
6. Proactive attitude and willingness to contribute to a new business area.

Your Benefits

At E.ON, we are committed to addressing climate change. Join a global community of innovators and changemakers dedicated to making a difference for the environment and society. We offer:

• Flexibility: hybrid work, flexible hours, sabbaticals, and additional vacation options for a healthy work-life balance.
• Work from abroad: up to 20 days in the European Economic Area.
• Flat hierarchies: interdisciplinary, cooperative work environment encouraging your ideas.
• Modern workspace: ergonomic and digital standards.
• Personal growth: continuous learning with access to cutting-edge technology and training.
• Family support: services for childcare, holiday care, nursing, and daily assistance.
• Health & nutrition: subsidized meals, drinks, and health services like physiotherapy and vaccinations.
• Corporate benefits: employee share programs, pension schemes, discounts, and insurances.
• Prime location: excellent public transport, free parking, and e-vehicle charging points.
• Mobility options: leasing for private cars or bicycles.

Questions?

Contact Beatrice Rapp at [e-mail] for more information. If you're ready to take the next step, apply online with reference ID 234043 via our official portal. Please note applications sent via email cannot be considered.

Additional Information

• Contract type: Permanent
• Work model: Hybrid
• Working hours: Full-time or Part-time
• Locations: Essen, München
• Function areas: E-Mobility, Operation/Maintenance of Distribution