Operations Manager - High Power Charging (f / m / d)

E.ON Drive GmbH; München; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

Join a forward-thinking company that is pioneering the future of e-mobility in Germany. As an Operations Manager NOC, you will play a crucial role in ensuring the stability of high-power charging networks while enhancing customer experiences. This position offers a unique opportunity to work in a hybrid environment with flexibility and a focus on personal growth. Collaborate with a diverse team to drive innovation and support the growth of eMobility. If you are passionate about renewable energy and technology, this role is perfect for you.

Leistungen

Hybrid work model

Flexible hours

Sabbaticals

Childcare services

Subsidized meals

Employee Share Program

Pension scheme

Car leasing options

Bicycle leasing

Mental health programs

Qualifikationen

• University degree in electrical engineering or comparable training.
• Experience in eMobility or customer service industry.

Aufgaben

• Ensure stability of high-power charging network for a major OEM customer.
• Maintain proactive communication with customers and support service quality.

Kenntnisse

Problem-solving skills

Communication skills in English

Communication skills in French

Team collaboration

Ausbildung

University degree in electrical engineering

Professional training in a related field

Tools

CRM / Predictive Maintenance Tool

Jobbeschreibung

E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany in traveling in a clean, quiet, and affordable way using electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home. We assist our customers at every step, from personal advice and installation of charging stations to modern billing systems and supplying green electricity.

At E.ON, diversity matters. We welcome all people and believe that differences make us stronger. Join our inclusive and diverse company culture! To create equal opportunities, we offer our positions in full or part-time.

Seize the opportunity to join our E.ON Drive GmbH team in Essen or München as soon as possible. Apply online now for the position of Operations Manager NOC - France (f/m/d). Create future perspectives not only for E.ON but also for your own. We look forward to meeting you, because none of us is as strong as all of us.

Your Responsibilities

1. Ensure the stability of our high-power charging network for a major OEM customer, focusing on the French market.
2. Operate our DC chargers and ensure a smooth customer experience, including:
   1. Documentation, analysis, and management of customer requests within our CRM / Predictive Maintenance Tool.
   2. Implement relevant suppression measures and coordinate with field service partners.
   3. Maintain proactive and transparent communication with customers.
   4. Ensure charger infrastructure maintenance and inspections comply with industry legislation and regulations.
   5. Contribute to improving service quality and operational excellence.
   6. Support the growth of our eMobility business.

Your Profile

1. University degree in electrical engineering or a comparable professional training.
2. Experience in the eMobility or customer service industry.
3. Initial experience with DC infrastructure operations.
4. Strong problem-solving skills and the ability to prioritize collaboratively within a team.
5. Excellent communication and negotiation skills in English and French; additional languages are a plus.
6. A proactive attitude and willingness to contribute to a new business area.

Benefits

We offer a range of benefits to keep you motivated and healthy:

• Flexibility: Hybrid work model, flexible hours, sabbaticals, and additional vacation options for a healthy work-life balance.
• Working from abroad: Up to 20 days in the European Economic Area.
• Flat hierarchies: Interdisciplinary and cooperative working style encouraging your ideas.
• Modern work environment: Ergonomic and digital standards in the workplace.
• Personal growth: Continuous learning through state-of-the-art technology and training opportunities.
• Family Support Services: Childcare, holiday care, nursing support, and daily assistance.
• Nutrition & Health: Subsidized meals, drinks, physiotherapy, flu shots, and mental health programs.
• Corporate Benefits: Employee Share Program, pension scheme, discounts, and insurances.
• Location: Excellent public transport, free parking, and charging stations for e-vehicles.
• Mobility Options: Car leasing, bicycle leasing, and more.