Operations Manager - High Power Charging (f/m/d)

ZipRecruiter; Essen; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading company in the e-mobility sector is seeking an Operations Manager NOC for France. This role involves ensuring the stability of a high-power charging network, managing customer interactions, and supporting the growth of eMobility services. The ideal candidate will have a degree in electrical engineering and experience in the eMobility industry, along with strong problem-solving and communication skills.

Leistungen

Hybrid work model

Flexible hours

Sabbaticals

Subsidized meals

Family Service Support

Employee Share Program

Qualifikationen

• Experience in the eMobility or customer service industry.
• Initial experience with DC infrastructure operations.
• Excellent communication and negotiation skills in English and French.

Aufgaben

• Ensure stability of high-power charging network for major OEM customer.
• Operate DC chargers and manage customer requests.
• Contribute to continuous improvement of service quality.

Kenntnisse

Problem-solving

Communication

Negotiation

Ausbildung

University degree in electrical engineering

Jobbeschreibung

Job Description

E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany to travel in a clean, quiet, and affordable way using electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home.

We assist our customers every step of the way, from personal advice and installation of charging stations to modern billing systems and green electricity supply. At E.ON, diversity and inclusion are core values. We welcome all people and believe that diversity makes us stronger. Join our inclusive and diverse company culture!

We offer positions in full or part-time to create equal opportunities for everyone. Seize the chance to join our E.ON Drive GmbH team in Essen or München as soon as possible by applying online for the role of Operations Manager NOC - France (f/m/d). Create a future not only for E.ON but also for yourself. We look forward to meeting you, because none of us is as strong as all of us.

Your Responsibilities

• Ensure the stability of our high-power charging network for a major OEM customer, focusing on the French market.
• Operate our DC chargers and ensure a smooth customer experience, including documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.
• Take relevant suppression measurements and coordinate with our field service partners.
• Maintain proactive and transparent communication with our customers.
• Ensure that the charger infrastructure is maintained and inspected in accordance with industry legislation and regulations.
• Contribute to the continuous improvement of our service quality and operational excellence.
• Support the growth of our eMobility business.

Your Profile

• University degree in electrical engineering or comparable professional training.
• Experience in the eMobility or customer service industry.
• Initial experience with DC infrastructure operations.
• Problem-solving skills and ability to prioritize collaboratively within a team.
• Excellent communication and negotiation skills in English and French; additional languages are a plus.
• Can-do attitude and willingness to contribute to a new business area.

Benefits

• Flexibility: hybrid work model, flexible hours, sabbaticals, and additional vacation options.
• Work from abroad: up to 20 days in the European Economic Area.
• Flat hierarchies and a cooperative working style.
• Modern, ergonomic work environment with digital standards.
• Personal growth opportunities through lifelong learning and the latest technology.
• Family Service Support: childcare, holiday care, nursing support, and daily assistance.
• Nutrition & Health: subsidized meals, drinks, physiotherapy, vaccinations, and mental health services.
• Corporate Benefits: Employee Share Program, pension scheme, discounts, insurances, and more.
• Central location with excellent public transport, free parking, and charging points for e-vehicles.
• Individual mobility options including car and bicycle leasing.

Inclusion

We value diversity and aim to provide a fair application process. Our disability representatives are involved early in the process. Please inform us via the application form if you require technical or organizational adjustments for the application process. We are happy to provide these.