Operations Manager (f/m/d)

xHeron Solutions; Berlin; Vor Ort; Vertraulich; Vollzeit

Zusammenfassung

xHeron Solutions is seeking an Operations Manager to oversee daily tasks and drive operational excellence. In this role, you will coordinate between teams and guests, ensuring efficient workflows. Ideal candidates are organized, proactive, and possess strong communication skills, with a focus on making a notable impact in the startup environment.

Leistungen

High-impact role with responsibility

Collaboration with founders and decision-makers

Fast-moving, ambitious environment

Motivated team with flat hierarchies

Qualifikationen

• Strong German communication skills essential.
• Experience in fast-paced environments or hospitality industry is a bonus.

Aufgaben

• Manage daily operational tasks and act as central coordinator.
• Track requests, maintain operational overview, and address blockers.
• Support process improvements and internal documentation.

Kenntnisse

Structured working

Attention to detail

Communication

Proactivity

Ownership

Ability to operate in ambiguity

Jobbeschreibung

At xHeron, we’re building the first AI Collaboration Environment for Hospitality Operations. Our mission is to empower teams in the hospitality industry to work smarter, more structured, and more efficiently.

To support our growth, we’re looking for a hands-on and structured Operations Manager who will take ownership of our day-to-day operations and drive operational excellence across the company.

Tasks

• Own and manage the execution of daily operational tasks across multiple workflows
• Be the central coordinator between guests, customers , and internal teams
• Track and follow up on requests, ensuring everything moves forward without delays
• Maintain a clear overview of all ongoing operations — and flag blockers before they become problems
• Help build smooth, scalable internal processes that improve how we work
• Support internal documentation, process clean-ups, and operational reporting

Requirements

• A structured, organized way of working and high attention to detail
• You’re reliable, proactive, and always a few steps ahead
• You communicate with clarity and confidence — in writing and in person
• You’re comfortable operating in fast-moving, ambiguous environments
• You know how to juggle several moving pieces without losing focus or quality
• You bring a strong sense of ownership, even if you’re not in a leadership role
• Strong German communication skills are essential.
• Bonus if you have experience working in start-ups, similar fast-growing environments or in the hospitality industry

Benefits

• A high-impact role with real responsibility and room to shape the future of our operations
• Close collaboration with the founder team and key decision-makers
• A fast-moving, ambitious environment where execution matters
• A motivated, ambitious team with flat hierarchies and a clear vision

If you’re someone who loves getting things done, thrives on structure, and wants to help a startup operate at its best — we’d love to meet you.