Operations Manager (Chili's Bar and Grill).

U.S. Air Forces in Europe and Air Forces Africa; Ramstein-Miesenbach; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

A leading organization is seeking a supervisor for their Business Operations Restaurant. The role encompasses supervision of food & beverage operations, staff training, budget management, and ensuring compliance with operational standards. Candidates should possess business acumen and supervisory experience in the food industry, with responsibilities including inventory control and customer service management.

Leistungen

Access to fitness center

Lodging

Golf course

Library access

Qualifikationen

• Supervisory experience in food & beverage operations.
• Knowledge of operational restaurant management.
• Ability to handle payroll, budgeting, and inventory.

Aufgaben

• Supervise all phases of operations and ensure compliance with guidelines.
• Manage training, budgeting, and inventory.
• Resolve employee and customer complaints.

Kenntnisse

Business skills

Judgment

Communication

Inventory control

Customer service

Tools

Kitchen equipment

Jobbeschreibung

Duties

Supervises and is accountable for all phases of a Business Operations Restaurant (Food & Beverage) or Business Operations Program, as assigned. Implements employee training and provides on-site supervision for the operation (cost center). Reports directly to the General Manager or Assistant Manager. Aids supervisor in preparing annual budget, including manpower and equipment needs, to meet 86th Force Support Squadron goals. May approve requests or documents that obligate operational funds for expenditures within budget goals. Acts as inventory, property, and fund custodian for the operation's assets. Assumes responsibility and authority for facility maintenance and upkeep. Participates in the planning of structural changes and self-help projects, coordinating with base agencies to ensure project completion.

Ensures accurate resale and real property inventories are maintained, and controlled within established goals, and operational requirements. Assists supervisor with the development of menus, cost cards, and standardized recipes, and program objectives and implements to subordinate staff. Controls and directs cash handling, credit card processing, and reporting for the operation. Must be able to use required software in reconciling transactions and process for proper accounting. Identifies operational staffing requirements, and recommends personnel actions based on type of action and activity needs. Provides required training to staff. Resolves employee and customer complaints in a timely manner. Ensures compliance/cooperation with necessary agencies including Fire & Safety, Security Forces, Public Health, EEO, etc. Supports food service for various events. Effectively and efficiently schedules employees based on approved budgets and activity needs. Recommends programs, specials, or events to enhance operations. Ensures economical and efficient restaurant operations, working within local and industry guidelines. Responsible for workforce management, staff recruitment and training. Maintains documentation of all personnel training and meets operational and administrative deadlines. Work shifts may be irregular with fluctuating hours, including evenings, holidays, and weekends. Performs other related duties as assigned.

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Requirements

Conditions of Employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Must be able to obtain a Food Handler's Certificate and/or complete food handler's training.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
• Incumbent must be physically in Germany before a firm/final job offer can be received.
  
  

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/20/2025

The Area of Consideration for this vacancy announcement is U.S. Citizens and legal U.S. residents in Germany. In accordance with the Status of Forces Agreement between Germany and the U.S., you must be a U.S. citizen or citizen of a NATO country with a U.S. permanent resident card in order to be eligible for NAF employment. Citizens of Germany (including dual citizenship if Germany is one of the countries) as well as "ordinarily resident" US citizens are not eligible for NAF employment per SOFA agreement. If not already in the commuting area, must be able to verify the ability to arrive before a firm job offer can be sent.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference
  
  

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience

Must possess business skills and judgment of specialized experience in food & beverage operations, and supervisory experience. Must know fundamental principles, methodology, and techniques of operational restaurant management. Must be knowledgeable and skilled in a variety of related duties, including payroll, budgeting, costing, inventory control and facility and equipment maintenance. Must be skilled in working with others, as well as knowledgeable of financial and personnel management techniques and administrative policies and procedures. Must be able to operate kitchen equipment (ovens, fryers, grill, steam ovens, food processor, etc.) and have the ability to identify product quality standards. Experience in using judgment and initiative in hospitality skills, as well as proficiency in both written and oral communication. Must be able to articulate clearly to the team members, other members of management and our guests. Must work flexible schedules to include weekends and nights. Must be able to reach, bend, balance and transport various objects up to 50lbs. Must stand and walk for prolonged periods of time (7 to 8 hours per shift).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
• All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
• Probationary period may be required.
• Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
• Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
• Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
• LQA is not authorized.
• Post Allowance is authorized for Regular Full Time employment category.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• This position may offer logistical support.
• This position will be eligible for the use of the fitness center, lodging, golf course, bowling center, library, and many other NAF activities.