Operations Lead (Supply Chain), Germany

Eucalyptus; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading digital healthcare company in Berlin is seeking an Operations Lead (Supply Chain) to drive the evolution of their supply chain and fulfillment network. The ideal candidate will have 5+ years of experience in supply chain management, fluent in both English and German. This role involves shaping operational strategy, optimizing pharmacy networks, and enhancing customer experience in a fast-paced environment. Join to help build Germany’s largest digital healthcare company!

Qualifikationen

• 5+ years of experience in supply chain, operations, consulting, or strategy, ideally in a high-growth or fast-paced environment.
• Business-level proficiency in both English and German.

Aufgaben

• Evaluate existing supply chain operations for long-term scalability.
• Lead initiatives to improve pharmacy fulfillment and last-mile delivery.
• Analyze supply chain performance data to drive improvements.
• Manage key supplier relationships and negotiate agreements.

Kenntnisse

Strategic mindset and problem-solving

Stakeholder management

Executional skills

Self-starter attitude

Strong communication

Healthcare innovation passion

Curiosity

Calm, collected and resilient

Desire to develop others

Ausbildung

5+ years in supply chain, operations, consulting, or strategy

Jobbeschreibung

We’re making good health last life a lifetime

More than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper.

Since launching, we’ve grown fast to support millions of patients. In the last 12 months we have…

• Globally, grew revenue by >120% YoY and grew our valuation to >$500M USD, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb
• Grew to over 100,000 monthly active patients globally across our weight management program
• Grew from 5,000 to >50,000 patients in the UK in the last 12 months, and received selectiveNICE endorsement to provide service to the NHS

Our Germany business is the leading digital obesity clinic in the country and growing rapidly:

• We have 5x’d our Germany business in the first 6 months of 2025, and by the end of the year we will support >25k patients per month
• We have built the leading digital obesity clinic in Germany in <12 months with a core team of 6 FTEs
• We operate like our own startup with complete P&L control, hiring autonomy, and a super lean, tight knit team of superstars jamming together to build to $250m+ ARR over the next 2 years
• You will be one of the founding members of this team, helping to shape its growth and culture, and charting its path to becoming Germany’s largest digital healthcare company

What’s next?

Our goal for the next 3 years is to be supporting 1 million patients globally-live better for longer -by launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem.

We’re going to build Germany’s largest and best digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with. If that gets you excited, let’s talk.

About the role (What you’ll be doing)

Eucalyptus is seeking a dynamicOperations Lead (Supply Chain)to drive the evolution of our supply chain and fulfillment network. This role is critical in shaping our long-term operational strategy, optimizing our pharmacy network, and ensuring scalability as we continue to grow.

As a key member of the Operations team, you will take ownership of supply chain performance, lead high-impact projects, and manage relationships with some of our largest suppliers and partners. You will work closely with senior leadership to refine our fulfillment strategy, negotiate key agreements, and implement data-driven initiatives that improve efficiency, reduce costs, and enhance the customer experience. Additionally, you will play a pivotal role in potentially expanding our medication offering, working cross-functionally to develop and potentially bring new product offerings to market.

Your responsibilities may include:

• Evaluate our existing supply chain and operation to determine how best to structure our network for long-term scalability and cost optimization.
• Lead initiatives to improve pharmacy fulfillment, enhance last-mile delivery experience, and ensure we scale capacity effectively as order volumes grow.
• Analyze supply chain performance data to drive meaningful improvements in our pharmacy network, leveraging pharmacy and carrier performance metrics (e.g., DIFOT) to enhance efficiency and scale operations.
• Lead cross functional projects toexpand and improve our medication portfolio, working cross-functionally with clinical, commercial, and regulatory teams to identify opportunities, secure suppliers, and potentially bring new medications to market.
• Manage key supplier relationships, negotiating agreements to optimize cost, working capital, and inventory holding strategies, with a focus on medication and packaging procurement strategy.
• Work closely with senior stakeholders on step-change projects - we are in a critical growth phase and you will have the opportunity to drive meaningful change in operational and commercial outcomes.
• Partner with the systems and inventory team to ensure our technology infrastructure is set up to facilitate growth.

Join us to be a critical part of our growth journey here in Germany!

About You (Who We’re Looking For)

Skills and experience

• 5+ years of experience in supply chain, operations, consulting, or strategy, ideally in a high-growth or fast-paced environment
• Business-level or high proficiency in both English and German
• Strategic mindset and problem solving: Strong strategic thinking with a proven ability to analyze data and implement actionable improvements, with experience managing cross-functional projects, preferably in the healthcare, pharmaceutical, or consumer goods space
• Stakeholder management: Exceptional stakeholder management skills with experience leading supplier negotiations and managing complex vendor relationships
• Executional powerhouse: Track record of executing high-impact projects end-to-end, with a focus on process improvement and cost optimization
• Self-starter: Highly organized with excellent decision-making skills, able to navigate ambiguity and drive results in a dynamic environment
• Communicate with clarity: Strong communication and leadership abilities, with a collaborative mindset and the ability to influence at all levels
• Mission driven: Passion for healthcare innovation and a drive to make a meaningful impact on patient outcomes
• You act like an owner, and a servant leader: You have a charismatic ‘can do’ attitude. You are motivated by impact and driven by wanting to help others. You go the extra mile to create outcomes for your team, stakeholders, and our patients. You know when you need to lead from the front and get your hands dirty. You relish in the success of empowering others to do their best work.
• Relentlessly ambitious: You get excited by setting audacious goals, rallying the team to chase after them, celebrating the win, and doing it all over again. You understand that healthcare could be so much better and more accessible for millions of people worldwide, and are excited to relentlessly change the world.
• Craving for curiosity: You are self-motivated to understand the reasons beneath the surface of the numbers. When metrics are off track, you are not satisfied until you have interrogated the system deeply to determine whether the issue is intermittent or persistent and requires thorough evaluation and improvement of the system. When metrics are ahead of track, you seek to understand whether it can be replicated across the business before celebrating the win.
• Calm, collected and resilient: You thrive in a fast-paced, chaotic, startup environment where you will need to balance quality with velocity and a MVP mindset. You understand how to prioritise, manage multiple projects end to end and deliver growth results within a highly ambiguous environment. You are able to still the chaos into specific executable action for your teams.
• Desire to develop others and yourself: You foster a strong desire to learn and develop. You can easily adapt in a fast paced environment and consider every new experience as an opportunity to learn. You strive for excellence in yourself and others, are hungry for feedback to improve, and settle for nothing less.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

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