Operations Lead Germany

Make your mark for patients

We are looking for an Operations Lead (m/f/d) to work in a highly dynamic environment to join us in our Insight to Impact (I2I) team, preferably based at our offices in Monheim (Germany).

About the Role:

You will work as a dedicated Operations Lead in close collaboration with the Asset Leadership Teams of Immunology, Epilepsy, and Rare Diseases. Setting you up for success, it is expected to:

• Develop and use local strategic CRM, manage a high-performing team, and create actionable insights from market understanding.
• Partner with leaders and teams to implement strategic goals, provide operational excellence, and establish cutting-edge business thinking based on benchmarks.

Day-to-Day Focus:

• Partner with leadership teams to generate actionable insights and support performance management and business review meetings.
• Translate business needs into CRM solutions and manage the E2E Geo-structure process.
• Initiate and drive local field force resource allocation and excellence in execution.
• Co-lead the strategic implementation of Segmentation & Targeting across German Sales teams.
• Optimize G2M strategies and foster cross-functional collaborations with I2I, Sales, Medical, Market Access, and Digital teams.

Interested? For this position you’ll need the following education, experience, and skills:

• MSc in Biotechnology, Economics, Financials, or a Medical-related university degree.
• 5+ years in the pharmaceutical industry within commercial, medical, market access, and/or marketing.
• Solid analytical skills and ability to consolidate data sets.
• Hands-on CRM system experience (Salesforce/Veeva-CRM).
• Demonstrated project management skills (negotiation, planning, prioritization, time management, monitoring).
• Effective communication and presentation skills in German and English.
• Excellent interpersonal skills, ability to work independently and collaboratively.
• Solution-oriented, innovative, and focused on providing customer value.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, contact us on EMEA-Reasonable_Accommodation@ucb.com. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.