Operations Internship, Partner & Payments

Jobtailor; Berlin; Vor Ort; EUR 1.653.120 - 2.479.680; Vollzeit

Zusammenfassung

Jobtailor is seeking a motivated student or recent graduate to support the Partner & Payments team in daily backoffice tasks in Berlin. You will handle cost coverage, reimbursements, and care fund processes, documenting cases, and maintaining data in internal systems.

The role requires careful, structured work, strong attention to detail, and good German (C2) with English (B2). Prior experience in operations or backoffice is a plus.

Qualifikationen

• You are currently studying, have already completed your studies, or are in a gap year.
• Ideally you are studying Business Administration, Health Management, Public Health, Social Sciences, or a comparable subject.
• You work carefully and in a structured way and keep an overview even when handling many parallel cases.
• You are highly meticulous, reliable, and detail-oriented and comfortable working with forms, applications, spreadsheets, and structured processes.
• You think analytically, recognize patterns, and communicate clearly and assertively.
• You communicate clearly, politely, and reliably – both internally and in writing.

Aufgaben

• You will support the Partner & Payments team in day-to-day operations related to cost coverage, reimbursements, and care fund processes.
• You will process and document cases, assist with follow-up on open items, and ensure that relevant information is accurately maintained in our systems.
• You will maintain relevant data in our internal systems and ensure information is recorded completely and correctly.
• You will assist with communication and coordination with internal teams and, depending on the topic, with external partners such as care funds.
• You will create and update overviews, lists, and simple analyses in Google Sheets or Excel.
• You will identify recurring patterns, sources of errors, or unclear issues in daily operations, propose improvements, and help implement them.
• You will support the documentation and standardization of existing processes, for example in guidelines, checklists, or process overviews.

Kenntnisse

German (C2)

English (B2)

Analytical thinking

Clear communication

Structured work style

Ausbildung

Student or graduate in Business Admin

Tools

Google Sheets

Excel

Jobbeschreibung

Responsibilities

• You will support the Partner & Payments team in day-to-day operations related to cost coverage, reimbursements, and care fund processes
• You will process and document cases, assist with follow-up on open items, and ensure that relevant information is accurately maintained in our systems
• You will maintain relevant data in our internal systems and ensure information is recorded completely and correctly
• You will assist with communication and coordination with internal teams and, depending on the topic, with external partners such as care funds
• You will create and update overviews, lists, and simple analyses in Google Sheets or Excel
• You will identify recurring patterns, sources of errors, or unclear issues in daily operations, propose improvements, and help implement them
• You will support the documentation and standardization of existing processes, for example in guidelines, checklists, or process overviews

Requirements

• You are currently studying, have already completed your studies, or are in a gap year
• Ideally you are studying Business Administration, Health Management, Public Health, Social Sciences, or a comparable subject
• You work carefully and in a structured way and keep an overview even when handling many parallel cases
• You are highly meticulous, reliable, and detail-oriented and comfortable working with forms, applications, spreadsheets, and structured processes
• You think analytically, recognize patterns, and communicate clearly and assertively
• You communicate clearly, politely, and reliably – both internally and in writing
• You have fluent German skills (C2) and good English skills (at least B2)
• Desirable: First experience in Operations, Backoffice, case handling, Customer Support, Administration, or a comparable environment