Operations Expert - Sustainability Solutions (m/f/x)

Energy Vault; Mülheim an der Ruhr; Hybrid; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Ein führendes Unternehmen im Bereich nachhaltige Lösungen sucht einen Operations Expert (m/w/x) für die Optimierung ihrer Produkte und Prozesse. Ihre Aufgaben umfassen die Sicherstellung des Betriebs von Nachhaltigkeitslösungen und die Zusammenarbeit mit internationalen Teams. Es wird eine kundenorientierte, agile Denkweise sowie Kenntnisse in ITSM-Methodologien verlangt. Neben attraktiven Vergütungspaketen bieten wir flexible Arbeitszeiten und Entwicklungsmöglichkeiten.

Leistungen

Attraktive Vergütung inklusive Urlaubs- und Weihnachtsgeld

Flexible Arbeitszeiten

Zukunftsorientierte Schulungen und Weiterentwicklungen

Corporate Health Management Programme

Modularer Onboarding-Prozess

Qualifikationen

• Erfahrung in der Anwendung von ITSM-Prozessen und Best Practices.
• Fähigkeit, komplexe Situationen zu verstehen und Abhängigkeiten zu erkennen.
• Proaktive Hands-on-Einstellung und Fähigkeit, in herausfordernden Situationen den Überblick zu behalten.

Aufgaben

• Verantwortung für den reibungslosen Betrieb von Nachhaltigkeitslösungen.
• Optimierung der Live-Betriebe und Mitarbeit an der Stabilität der Produkte.
• Beratung der Produktinhaber zu technischen Verbesserungen.

Kenntnisse

Kundenorientierung

Kommunikationsfähigkeit

Agile Denkweise

Interkulturelle Kommunikation

Problemlösungsfähigkeit

Ausbildung

ITSM-Zertifizierung (z.B. ITIL Foundation)

Tools

ServiceNow

Jira

Atlassian Confluence

Microsoft Office 365

Jobbeschreibung

Operations Expert - Sustainability Solutions (m/f/x)

474660

02. Open

Experienced

IT-Jobs: Buying

ALDI International Services SE & Co. oHG,Mintarder Straße36-40,45481Mülheim an der Ruhr

Mintarder Straße36-40

Mülheim an der Ruhr

45481

Germany (DE)

IT-Project-Manager.png

https://jobs.cdn-aldi-sued.de/video/.mp4

https://jobs.cdn-aldi-sued.de/video/.jpg

full-time

08/04/2023

permanent contract

partial mobile working within Germany

ALDI DX

Kartal Bilgic

TopJobDec22

8

€

€

IT-Jobs

Business Analyst

Nordrhein-Westfalen (DE-NW)

03.04.2025 11:29

€

None

Info text

At ALDI DX, we develop innovative digital products and services for our employees as well as our customers in 11 ALDI SÜD countries and over 7,300 ALDI SÜD stores worldwide. We drive digital value to offer great quality at the lowest price.
We will be guided along the way by the three core values of the ALDI SÜD Group – simplicity, reliability and responsibility. Our team and our performance are also at the heart of everything we do at ALDI DX.

Introduction

In the Sustainability Product Line within ALDI DX, we enable ALDI’s Global Sustainability Strategy with common data, integrated processes and the right technology.

Our focus is on securing compliance with legal and regulatory requirements as well as driving ALDI’s ambition to make sustainability affordable to our customers.

We are convinced that you cannot do business without sustainability – and you cannot do sustainability without technology.

Your Job

What you give your best for

• Assuming responsibility for the seamless operation of one or more sustainability solutions
• Driving the optimisation of our live operations and contributing your own creative ideas to ensure continuous product stability
• Finding solutions to operational disruptions and incidents by working closely with the product teams and our Global Service Desk, as well as our external development partners and vendors
• Proactively advising the product owners on (technical) improvements for our products
• Ensuring compliance with product SLAs and creating corresponding reports
• Using your specialised knowledge of ITSM methodologies at the heart of the agile product team

Your Profile

What you should have.

• Proactive hands-on approach to tasks and challenges, keeping an overview in challenging situations
• Ability to understand complex situations and identify dependencies with ease
• A customer-oriented approach and excellent communication and presentation skillsinEnglish
• Ability to apply theoretical knowledge of IT service management processes and best practices (e.g. ITIL) on the job, focusing in particular on service transition and service operation practices
• Experience working as a valuable member of an agile team; ability to adapt to new environments and changing technical setups
• Proficiency and hands-on experience using tools such as ServiceNow and Jira
• Interest in working in an international context with a variety of cultures; strong intercultural communication skills and the ability to thrive in diverse work environments
• Agile mindset, persuasiveness and strong communication skills

Desirable extras.

• ITSM certification (e.g. ITIL Foundation)

Your Benefits

How we value your work.

• Partial mobile working within Germanyand flexible working hours
• State-of-the-art technologies
• Attractive remuneration as well as holiday and Christmas bonuses
• Future-oriented training and development
• Modular onboarding and buddy
• Corporate health management programme

Your Tech Stack

What you work with, among other things

• ServiceNow for incident and problem management
• Atlassian Jira and ALM for defect tracking
• Atlassian Confluence for documentation
• Microsoft Teams for communication
• Microsoft Office 365 (Outlook, Word, Excel and PowerPoint)