Operations Executive

World Courier; Berlin; On-site; EUR 42,000 - 62,000; Full time

Job summary

Cencora's World Courier unit seeks a dedicated professional in Berlin to support customer cooperation, manage shipments and quotes, and cooperate with sales on developing accounts. The role emphasizes strong German language skills and English proficiency, attention to detail, and effective cross-functional collaboration.

The position is full-time and requires flexibility to handle shipments and time-sensitive requests in a dynamic logistics environment.

Qualifications

• Fluent German and strong English
• Experience in customer service or logistics
• Ability to work across functions and teams
• Proficient in MS Office applications

Responsibilities

• Engage in effective personal communication with customers, colleagues and suppliers
• Maintain relationships with clients and proactively support their complex needs
• Ensure shipments and customs requirements comply with company and international regulations
• Calculate, prepare and present quotes for external and internal customers
• React flexibly to deviations in shipments and provide customers with efficient solutions
• Generate sales leads and collaborate with sales on account development

Skills

German language

English proficiency

Communication skills

Time management

Attention to detail

Sales support

Problem solving

Team collaboration

Customer interaction

Education

Business admin / logistics education

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Job Details

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. Our team works closely with other offices around the world as well as vendors and governmental agencies to find optimal solutions for our customers complex logistical needs. We offer an exciting and dynamic work place that rewards self initiatives and thinking outside the box.

Primary Duties And Responsibilities

• Engage in effective personal communication with customers, colleagues and suppliers
• Maintain effective relationships with clients and proactively support their complex needs
• Ensure all shipments and customs requirements are handled according to company and international regulations
• Calculate, prepare and present quotes for external and internal customers in line with established guidelines and policies
• React flexibly to deviations in shipments and provide customers with suitable and efficient solutions
• Generate sales leads and collaborate with sales on identification and development of potential and existing accounts
• Requires broad training in fields such as business administration, logistics or operations
• Fluent in German and very good English language skills
• Effective oral and written communication
• Ability to represent a positive and professional image
• Able to prioritize work load and consistently meet deadlines; possess exceptional time management skills and attention to detail
• Strong problem solving, analytical and investigative skills to bring issues to resolution
• Flexibility in working shifts, including some weekends and holidays
• Proficient knowledge of Microsoft Word, Excel, Power Point and Outlook

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier (Deutschland) GmbH

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned