Operations Change Management Specialist (m/w/d)

FedEx Group; Troisdorf, Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading logistics company seeks a Change Management specialist to support strategic initiatives across multiple facilities. The role involves project management, communication with teams, and ensuring compliance with standards. Ideal candidates will have experience in change management and strong problem-solving skills, contributing to operational excellence.

Qualifikationen

• 1-2 years experience in Change Management or similar; 3-4 years preferred.
• Fluent in English.
• Strong presentation and project management skills.

Aufgaben

• Lead the on-site implementation of strategic initiatives.
• Prepare and deliver performance reports to management.
• Ensure adherence to procedures and standards.

Kenntnisse

Project Management

Communication

Problem Solving

Influencing

Lean Methodologies

Ausbildung

High school diploma or equivalent

Tools

MS Office

Jobbeschreibung

Ground Operations; Air Network; Road Network; Clearance Operations: Leads the on-site implementation and support of key strategic initiatives across multiple facilities. Assists project teams in facilitating communication with facility management, district staff, and field employees to ensure the successful completion of tasks. Monitors progress and ensures compliance with procedures and standards.

Applies specialist knowledge to perform and review processes within and across departments, supporting the achievement of divisional and corporate goals. Participates in designing, developing, and implementing processes within area of expertise.

Key Responsibilities

1. Lead the on-site implementation and support of strategic initiatives across facilities.
2. Assist teams in effective communication with management and staff.
3. Ensure timely task completion for project success.
4. Monitor progress of initiatives across facilities.
5. Ensure adherence to procedures, standards, and compliance.

Training and Support

Provide specialist advice, manage systems or projects, and support process development or change initiatives.

Communication and Reporting

• Prepare and deliver performance reports to management.
• Facilitate feedback between operations and depots.
• Act as liaison with quality teams and external partners.
• Lead process standardization and software rollouts.
• Coach teams on Lean and Project Management methodologies.
• Collaborate to prioritize and implement improvements.
• Lead during peak operational periods.

Minimal Requirements

• 1-2 years experience in Change Management or similar; 3-4 years preferred.
• High school diploma or equivalent.
• Fluent in English.
• Proficient with MS Office.
• Strong presentation, project management, influencing, communication, and problem-solving skills.
• Experience working with internal teams and external providers.
• Contribute to initiatives improving last-mile delivery.
• Support programs like Purple Promise, Safety First, QDM, Kaizen, Lean.

Reporting to District Manager Kubilay Oezalan and Hiring MD Andre Zabel, with compensation based on regional collective agreements.

FedEx is committed to diversity and equal opportunity employment, fostering a culture of innovation, service, and profit, driven by our people and core values.