Operations Associate (m/w/d)

Avi Medical; München; Hybrid; EUR 54.000 - 80.000; Vollzeit

Zusammenfassung

Avi Medical is seeking a proactive individual to join their team in Munich, focused on streamlining operations and enhancing efficiency in a tech-enabled healthcare environment. The role involves collaborating with multiple departments, improving systems using technology, and contributing to strategic projects to drive growth and operational excellence.

Leistungen

Gym membership

Education budget of €1,000/year

Flexible working hours

30 days paid vacation + birthday off

Food expense coverage up to €50/month

Bike leasing service

Financial support for families

Qualifikationen

• Strong academic performance with relevant internships or experience.
• Proficient in English and German (C1).
• Experience in top-tier environments (consulting, tech).

Aufgaben

• Review and improve support workflows and tools.
• Lead cross-functional projects with various teams.
• Build dashboards and automate processes.

Kenntnisse

Problem-Solving

Analytical Thinking

Team Collaboration

Ausbildung

Bachelor's or Master's degree

Tools

Notion

Airtable

Zapier

SQL

GPT-4

Jobbeschreibung

We are on a mission to elevate the patient experience and provide the best possible primary care by combining technology with a human touch. Avi Medical runs patient-centric, tech-enabled medical practices that provide a convenient, personalized and holistic digital and physical patient experience unlike regular general practitioners. We employ our medical doctors and provide them a 21st century work environment that enables them to deliver the best care.

What you will be doing :

• Join our Medical Service Director to deep dive into how we manage staffing today.
• Take ownership to review our current support workflows, tools, SLAs, and communication flows
• Propose and implement improvements to efficiency, reporting, and automation — using AI where applicable
• Align with cross-functional teams to ensure changes stick and scale

After that :

• You’ll rotate through key operational focus areas across the company — supporting growth, launching new services, solving bottlenecks, and building internal tooling.
• Lead cross-functional projects with product, medical care, tech, and marketing teams
• Build dashboards, automate processes, and recommend better tools or systems
• Help us scale with excellence, not chaos

Who You Are

• You finished university (or are about to), and you’ve crushed it — academically and professionally
• You've done internships or collected first fulltime experience in top-tier environments (consulting, tech, startups, VCs, etc.) and thrived in fast-paced, analytical teams
• You’re a natural problem-solver and quick learner, with the grit to figure things out
• You’ve dabbled in tools like Notion, Airtable, Zapier, Retool, SQL, GPT-4, or have a passion for leveraging tech to boost operations
• You love getting things done, even when the path is unclear
• Working proficiency (C1) in both English and German

Compensation : €54,0000 to €80,000 gross per year, depending on experience — plus company equity

Some of our other Perks & Benefits :

• Gym : Membership in premium gyms throughout Germany
• Education Budget : €1.000 / year that you can spend for your professional growth and development. E.g. for company organized language courses
• Working hours : Flexible - part or full time (depending on your role)
• Working locations : We are currently operating offices in Munich and Berlin and offer remote work opportunities (depending on your role)
• Vacation : 30 days paid vacation per year + 1 additional day off (your birthday)
• Food expense coverage : We are covering your food expenses for up to €50 / month through our partner Hrmony
• Swapfiets : Bike leasing service that helps you to stay healthy
• Family : Financial support of €500 per child subject to care p.a. (“KITA” benefit)

We strive to remove barriers, eliminate discrimination, and ensure equal opportunity through our transparent recruitment process. We are open to all groups of people without regard to age, color, national origin, race, religion, gender, sex, sexual orientation, gender identity and / or expression, marital status, or any other legally protected characteristic.