Operations Associate, Germany

Oy Bahn Express AB; Berlin; Vor Ort; EUR 31.248 - 33.480; Vollzeit

Zusammenfassung

A leading logistics startup in Berlin is seeking an Operations Associate to ensure smooth daily transport operations. The role involves coordinating deliveries, supporting drivers and customers, and resolving real-time issues. Candidates should have strong communication skills, be organized, proactive, and possess a customer-first mindset. Ideal for those looking to take on responsibilities early in their careers. Competitive salary between €2,800 and €3,000 per month, with opportunities for growth.

Qualifikationen

• 0–2 years of experience, no specific background required.
• Interest in startups, logistics, and fast-paced environments.
• Motivation to learn, grow, and take on more responsibility over time.

Aufgaben

• Support daily transport operations in Germany.
• Coordinate deliveries and monitor execution quality.
• Communicate with drivers and customers via phone, email, and chat.
• Help resolve real-time operational issues quickly and calmly.
• Work closely with the Ops Lead and central operations team.

Kenntnisse

Professional or native-level German (C1)

Fluent English

Strong communication skills

Organized and proactive

Calm under pressure

Jobbeschreibung

Germany is one of our most important and operationally complex markets. As an Operations Associate, you'll be a key part of our growing German operations team, working closely with our Ops Lead and HQ to make sure everything runs smoothly, every single day.

We're building Europe's fastest used car delivery network, connecting freelance drivers with car buyers to enable delivery times never seen before. Think Uber, but for used car logistics. We're backed by top Nordic investors and the founders/operators of Wolt & Swappie, and we're scaling fast across Europe.

As an Operations Associate, you are on the front line of our operations. You'll help coordinate daily transports, support drivers and customers, and solve real-time problems as they come up. Your work directly impacts delivery quality, customer satisfaction, and how well we scale in Germany. This is a hands-on role with a steep learning curve, ideal if you want real responsibility early in your career and a clear path to grow within operations.

H1 2024

First customers, validated idea, launched Germany–Finland and Sweden–Finland routes

H2 2024

Reached €150k monthly revenue and closed a €920k pre-seed round

H1 2025

Launched Denmark, built driver pools in Sweden & Denmark, monthly revenue €400k

H2 2025

Built country team in Denmark, hired first team members in Germany, closed €5M

Why this role is so important

You'll support daily transport operations in Germany, helping ensure every delivery runs smoothly

Your work directly impacts delivery quality, customer satisfaction, and how well we scale in Germany

This is a hands-on role with a steep learning curve — ideal if you want real responsibility early in your career and a clear path to grow within operations

What you'll do

• Support daily transport operations in Germany
• Coordinate deliveries and monitor execution quality
• Communicate with drivers and customers via phone, email, and chat
• Help resolve real-time operational issues quickly and calmly
• Work closely with the Ops Lead and central operations team
• Assist in improving processes, workflows, and tools
• Support driver onboarding and supply operations

What we're looking for

• 0–2 years of experience, no specific background required
• Professional or native-level German (min. C1) and fluent English
• Strong communication skills and a customer-first mindset
• Organized, proactive, and comfortable handling multiple tasks
• Calm under pressure and solutions-oriented
• Interest in startups, logistics, and fast-paced environments
• Motivation to learn, grow, and take on more responsibility over time

Stack

Operations

Logistics

Driver Support

Customer Support

Compensation

Base salary €2,800–€3,000 per month (depending on experience). Overtime compensated. Full-time role.

Apply

Send your CV and a few notes on why you're excited about this role. Reach out to sakari[at]bahnexpress.fi