Onsite IT Support Specialist (m/f/d)

TieTalent; Osnabrück; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a leading company in the automotive industry as an Onsite IT Support Specialist in Osnabrück. In this role, you will manage local IT infrastructure and provide direct support to users, including executive stakeholders. Your proactive approach will contribute significantly to maintaining efficient IT operations and support for various technology initiatives.

Qualifikationen

• Proven experience in IT support or infrastructure monitoring.
• Familiarity with ITSM tools and asset management systems.
• Proficiency in English and German.

Aufgaben

• Provide IT hardware support and deliver first-line assistance to users.
• Maintain accurate IT records and support onboarding of new vendors.
• Serve as the primary contact for high-priority IT issues.

Kenntnisse

Problem-solving

Interpersonal skills

Tools

ITSM tools

MS tools (e.g., Excel, PowerBI)

Jobbeschreibung

About

Become our next FutureStarter

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

Onsite IT Support Specialist (m/f/d)

Country/Region: DE

Location:

Osnabrück, DE, 49084

Req ID 79063 | Osnabrück, Germany, ZF Chassis Modules GmbH

Onsite IT Support Specialist (m/f/d)

About The Team

ZF Foxconn Chassis Modules – Become part of our unique success story!

Become part of the growth success of ZF Foxconn Chassis Modules, a global leader in assembly and logistics services for the automotive industry. At currently 25 international locations, our 3,500 colleagues have been supporting renowned automakers in the volume and premium segments for 30 years.

In 2023, we generated sales of over €4 billion, thus consolidating our position as a leading supplier of chassis systems. ZF Chassis Modules has extensive expertise in global project management, logistics, and the industrialization of new production sites. We are an internationally valued partner for supplier development, purchasing, global procurement, and production logistics for just-in-time/just-in-sequence assembly. The partnership with Foxconn, a strong investor and global leader in technology solutions, secures our expansion strategy. The industry trend toward outsourcing and our commitment to occupying promising innovation fields in the automotive and mobility sectors are additional drivers of our dynamic growth.

Are you ready to explore new horizons and advance your career in the technology and automotive industries? ZF Foxconn Chassis Modules is the perfect choice!

We are seeking a proactive and detail-oriented Onsite IT Support Specialist (m/f/d) to manage and support local IT infrastructure and provide direct assistance to users and Executive users.

Please note that this position is primarily onsite, with limited flexibility for mobile work. It is well-suited for individuals who thrive in a hands-on, in-person support environment.

What you can look forward to as an Onsite IT Support Specialist (m/f/d):

Provide local support for IT hardware including network switches, access points, media systems in meeting rooms, visitor registration systems, CCTV, and end user devices

Deliver first-line support and guidance to users on routine IT issues, while reinforcing the use of helpdesk systems for proper ticketing and prioritization

Serve as the primary point of contact for high-priority issues, ensuring swift resolution and outstanding service, particularly for Executive users

Maintain accurate and up-to-date records including network diagrams, configuration files, and procedural documentation

Contribute to internal knowledge management by reviewing and approving documentation to ensure clarity, accuracy, and alignment with company standards

Support the onboarding of new vendors and applications into IT Service Management and IT Operations workflows

Collaborate cross-functionally to review incidents, identify root causes, and promote continuous improvement initiatives

Support IT-service catalogue and manage service agreements

Your Profile As An Onsite IT Support Specialist (m/f/d)

Proven experience in IT support, infrastructure monitoring, or related technical roles

Strong interpersonal and problem-solving skills, with the ability to communicate effectively with both technical and non-technical stakeholders

Familiarity with ITSM tools, asset management, and knowledge management systems along with MS tools (e.g. excel, PowerBI)

Ability to work independently while coordinating with global teams and external service providers

Commercial experience/background beneficial

Proficiency in English and German

Please submit you CV in English.

Be part of our ZF team as Onsite IT Support Specialist (m/f/d) and apply now!

Contact

Dasa Komnenic

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find Out How We Work At ZF

Job Segment: Procurement, Help Desk, Information Technology, Project Manager, Automotive, Operations, Technology

Nice-to-have skills

• IT Operations
• Asset Management
• Osnabrück, Lower Saxony, Germany
  
  

Work experience

• Systems Administrator
• Desktop Support
  
  

Languages

• English