Office IT Support (m/f/d)

roadsurfer; München; Hybrid; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading campervan rental company in Munich is seeking an IT Support Specialist to assist in configuring devices and maintaining databases. The ideal candidate should have experience in IT, know Jira, and possess strong communication skills. This full-time role offers flexible work arrangements and supports personal development through a Growth Plan.

Leistungen

Team spirit & team events

Flex work & workation

Personal development opportunities

Annual camper budget

Corporate benefits platform

Qualifikationen

• Experience setting up mobile phones, PCs, laptops, and tablets.
• Ability to create guides and manuals for hardware and software.
• Experience in maintaining databases and supporting hardware/software issues.

Aufgaben

• Configure IT equipment for the team.
• Maintain backup systems and improve them.
• Support the IT system administrator with daily tasks.

Kenntnisse

First experience in an IT-related role

Familiarity with Jira

Microsoft 365 tools

Good communication skills in English

Tools

Jira

Microsoft 365

Zammad

Jobbeschreibung

Permanent employee, Full-time * hybrid (Munic Office)

Be our next roadsurfer!

Are you passionate about IT, enjoy finding technical solutions and looking for a role where you can grow your skills? Then you’ve come to the right place!

We’re looking for a motivated team member to support our team with a hands-on attitude, a love for technology and a desire to keep learning.

Why roadsurfer?

• TEAM SPIRIT & TEAM EVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit
• FLEX WORK & WORKATION: You are flexible in terms of working hours. Our Flex Work Policy enables you to work fully remote or switch between office days and home office days and work from abroad in Europe for one month per year
• PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy
• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself
• DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts
  
  

The role - your passion

• Set up and configure mobile phones, PCs, laptops and tablets for our team
• Create easy-to-understand guides and manuals for hardware and software
• Help maintain our databases and support colleagues with hardware/software questions
• Take care of our backup system, maintain it regularly and help improve it
• Support our IT system administrator with daily tasks and projects
  
  

What You Need To Surf The Wave With Us

• First experience in an IT-related role
• Familiarity with Jira for service ticket management
• Confident using Microsoft 365 tools
• Ideally, some knowledge of the open-source ticket system Zammad
• A careful, solution-oriented working style and a team-player mindset
• Good communication skills in English. Any additional language is a plus
  
  

Nice to have:

• Basic knowledge of IT security is a bonus
  
  

Ready to surf?

We are looking forward to your application! If you have any questions, please drop a message to our recruiting team via [e-mail] and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!