Norwegian-Speaking Customer Support Advisor I Greece-Based I Relocation Support

WW Talents; Düsseldorf; À distance; EUR 203 000 - 244 000; Plein temps

Avantages offerts par ce poste

Structured training

Onboarding support

Career development

Relocation package

Résumé du poste

WW Talents is seeking Norwegian-speaking Customer Service Agents to support international projects remotely from Greece. You will handle inquiries via phone, email, and chat, assist with orders and returns, and maintain CRM records in a fast-paced global environment.

The role requires Norwegian at C1/C2 and English at B2–C1, with paid training and relocation support available. A 14-month salary structure with a performance bonus up to 20% is offered.

Qualifications

• Norwegian language at C1/C2 level
• English level B2–C1 depending on project
• Strong written and verbal communication
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work in a fast-paced international environment
• CRM systems familiarity is a plus

Responsabilités

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Connaissances

Customer service

Communication skills

Problem solving

Multitasking

CRM knowledge

Outils

CRM systems

Digital tools

Description du poste

We are looking for Norwegian-Speaking Customer Service Agents in Greece supporting customers across various international projects.Working Location: Greece. This role is only remote in Greece. Work remotely anywhere in Greece.Work Model: RemoteLanguage: Norwegian – C1/C2 levelEnglish: B2–C1, depending on the projectCompensation:€1,300 gross/month (paid over 14 months) + performance-based bonus of up to 20% of the salary/month, depending on the projectRelocation Package: 4 weeks hotel accommodation, airport pick-up, flight ticket, and real estate agency feeWorking Schedule: Monday–Friday, with occasional weekend shifts depending on the project Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

If you are a Norwegian-speaking professional looking for the opportunity to work remotely from Greece while enjoying the flexibility of remote work and the Mediterranean lifestyle, this could be the perfect opportunity for you. Imagine building your career in an international environment while enjoying Greece's beautiful surroundings, relaxed lifestyle, and year-round sunshine.

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalation complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Requirements

• C1/C2 level of Norwegian
• B2–C1 level of English, depending on the project
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work effectively in a fast-paced international environment
• Basic familiarity with CRM systems and digital tools is an advantage

What We Offer

• Fully Paid and structured training
• Comprehensive onboarding and nesting support
• Opportunities for continuous learning and professional development
• Career progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support roles
• Relocation support including 4 weeks hotel accommodation, flight ticket, airport pick up and real estate agency fee
• The opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas