Night Crew Supervisor (m/w/d) - Moxy Frankfurt East

Borealis Hotel Group - HR; Frankfurt; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Holiday and Christmas bonuses

Public transport subsidy

Discounted hotel stays

Free food and drinks

Training and development opportunities

Free food and drinks

Zusammenfassung

A vibrant hotel brand in Frankfurt seeks a Night Crew Supervisor to ensure smooth operations at night. The role requires hotel experience, fluency in German and English, and a guest-first attitude. Responsibilities include managing check-ins and maintaining standards. Additional benefits include holiday bonuses, transport subsidies, and training opportunities. Ideal candidates will have a friendly, proactive personality, capable of enhancing guest experiences through creativity and flexibility.

Qualifikationen

• Hotel professional experience, ideally with night-shift experience.
• Fluent in German and English with strong communication skills.
• Opera system knowledge is a plus; training provided.

Aufgaben

• Ensure smooth workflow and aligned night team.
• Manage guest check-in and check-out processes.
• Conduct nightly hotel walk-throughs for quality control.
• Maintain standards while ensuring guest satisfaction.
• Maintain Marriott & Borealis standards without compromising the vibe.
• Ensure no guest is unheard and every smile is genuine.
• Close the cash-system at the end of the day.
• Bring fresh ideas to improve guest satisfaction.

Kenntnisse

Hotel professional experience

Fluent German and English

Opera system knowledge

Friendly personality

Flexible and proactive

Guest-first attitude

Tools

Opera PMS

Jobbeschreibung

Night Crew Supervisor (m/w/d) – Moxy Frankfurt East

Borealis Hotel Group – HR

Pay & Benefits

Pay range is not disclosed but is based on skills and experience.

Base pay is based on the DEHOGA rate. Additional allowances are based on qualification and experience. The employment relationship is permanent. You will receive supra‑tariff holiday and an extra day off on your birthday. Holiday and Christmas bonuses, a 40 € public transport subsidy (or a parking discount at the hotel), staff events, training and development opportunities, discounted stays at Borealis hotels and partner hotels, a bring‑friend‑referral program, and free food and drinks are also part of the benefits package.

Responsibilities

• Hold overview – as Night Audit Supervisor you ensure smooth workflow, set priorities, and keep the night team aligned.
• Check‑in & check‑out – be the first and last Moxy‑vibe station for guests.
• Go‑to person for tips, help and late‑night snack hints.
• Conduct a nightly hotel walk‑through to keep everything in control.
• Maintain Marriott & Borealis standards without stopping the party.
• Ensure no guest is unheard and every smile is given.
• Close the cash‑system at the end of the day.
• Bring fresh ideas to improve guest satisfaction.

Qualifications & Skills

• Hotel professional experience – ideally with night‑shift experience.
• Fluent German and English; can switch between small talk and deep 3 a.m. conversations.
• Opera system knowledge is nice to have – we can also train you.
• Friendly, responsible, and calm‑headed personality.
• Flexible, proactive, team‑player, and capable of solo work.
• Guest‑first attitude – make every night a great experience.

Company & Culture

Moxy is wild, unkonventional and full of energy – just like you! We live and breathe, we are a crew, not just a team. Individuality, creativity, and a no‑rule vibe are at the core of our culture.

Contact & Recruitment Team

Moxy Frankfurt East
Hanauer Landstraße 162
60314 Frankfurt am Main

Email: [e-mail]

Please ensure you have all necessary documents and authorisations to work in Europe.