NEURAGym Manager - NEURAGym (human)

Vsquared; Heilbronn; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Neura Robotics in Berlin seeks a NEURAGym Manager to launch and operate a NEURAGym facility. You will lead the on-site team (AI Trainer, Robotics Trainer, Logistics) and coordinate with Cloud Support, Robotics Service, IT to deliver a seamless customer experience.

You will own the customer operations journey from feasibility to execution, monitor utilization and cost, and feed insights to the RoboGym Product team.

Qualifications

• Degree in Engineering, Applied Sciences, Operations Management or a related field.
• 5+ years leading customer-facing tech operations or large-scale product/program rollouts in robotics, advanced manufacturing, autonomous systems, or cloud services.
• Proven leadership of multidisciplinary teams with direct responsibility for external-customer success.
• Demonstrated ability to turn first-of-a-kind initiatives into clear processes, metrics and playbooks.
• Comfortable switching between technical discussions (robotics, AI pipelines, cloud infra) and business topics (budgets, utilisation, customer value).
• Data-driven mindset: able to define and refine KPIs that balance efficiency, cost and customer impact.
• Experience managing site-level budgets and coordinating vendors or external service providers.

Responsibilities

• Launch and operate a NEURAGym, proving the service and creating the playbook for future facilities.
• Lead the on-site team (AI Trainer, Robotics Trainer, Logistics) and coordinate the wider support network - Cloud Support, Robotics Service, IT - to deliver a seamless customer experience.
• Own the full customer operations journey - from feasibility check through day-to-day execution to a validated skill running on the robot and ready for roll-out at the customer’s site.
• Monitor utilisation, cost and customer feedback; propose layout, workflow or tooling changes that lift efficiency and business value.
• Feed ground-level insights to the RoboGym Product team, shaping processes, KPIs and the evolving business model.
• Manage the essentials - budget, assets, facility basics and IT uptime - so the team and customers can focus on teaching robots.

Education

Degree in Engineering, Applied Sciences, Operations Management or a related field

Job description

NEURAGym Manager - NEURAGym (human)

Neura Robotics • Berlin

Together, we build the foundation for success and growth

Imagine working in a team that forms the heartbeat of a company. The corporate functions – Finance, Controlling, Office Management, IT Infrastructure, Facility Management, and People & Culture – are not just supporters but active shapers. Here, you ensure everything comes together so each department can achieve its best results. Whether you're analyzing numbers in Finance and Controlling to enable crucial decisions or shaping the workday in Office Management so everyone can focus on what matters – your contribution makes a difference. IT Infrastructure connects teams and technologies, ensuring efficient processes and keeping the company digitally future‑ready. Facility Management creates inspiring spaces where people can develop ideas and grow together. In the People & Culture team, you help shape the culture that defines our company and invites talents to give their best. You’ll be at the center, working with people across all areas to secure success and shape the future. If you're looking for a role that combines diversity, responsibility, and team spirit, then the Corporate Functions are the perfect place for you. Together, we achieve more – turning ideas into reality.

• Full‑time

Berlin

from today

Your mission & challenges

• Launch and operate a NEURAGym, proving the service and creating the playbook for future facilities
• Lead the on‑site team (AI Trainer, Robotics Trainer, Logistics) and coordinate the wider support network - Cloud Support, Robotics Service, IT - to deliver a seamless customer experience
• Own the full customer operations journey - from feasibility check through day‑to‑day execution to a validated skill running on the robot and ready for roll‑out at the customer’s site
• Monitor utilisation, cost and customer feedback; propose layout, workflow or tooling changes that lift efficiency and business value
• Feed ground‑level insights to the RoboGym Product team, shaping processes, KPIs and the evolving business model
• Manage the essentials - budget, assets, facility basics and IT uptime - so the team and customers can focus on teaching robots

What we can look forward to

Must have:

• Degree in Engineering, Applied Sciences, Operations Management or a related field
• 5 + years leading customer‑facing tech operations OR managing large‑scale product / programme roll‑outs in domains such as robotics, advanced manufacturing, autonomous systems, or cloud services
• Proven leadership of multidisciplinary teams with direct responsibility for external‑customer success
• Demonstrated ability to turn first‑of‑a‑kind initiatives into clear processes, metrics and playbooks
• Comfortable switching between technical discussions (robotics, AI pipelines, cloud infra) and business topics (budgets, utilisation, customer value)
• Data‑driven mindset: able to define and refine KPIs that balance efficiency, cost and customer impact
• Experience managing site‑level budgets and coordinating vendors or external service providers

Nice to have:

• Exposure to cloud‑based ML infrastructure or IT support workflows
• Excellent written and verbal communication; fluent in English and German
• Hands‑on, problem‑solving attitude; thrives on keeping multiple projects moving in a fast‑changing environment

What you can look forward to

Creative Freedom and Agility

Enjoy a dynamic, self‑reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.

Passion for Winning

A passionate and highly skilled team of international experts aiming to redefine robot assistants.

Attractive Compensation

Enjoy a competitive salary package along with exclusive employee discounts.

One Team

Whether it’s a summer party or company town hall meetings, we celebrate our successes together.

Professional Growth

Support for your personal and professional development.

Our values. The cornerstones of our success.

STRONGER TOGETHER

We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.

PASSION DRIVES US

We strive for technological progress in order to give people back their valuable time for enjoyable activities.

MAKING A CHANGE

We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.

TRUST AND HONESTY

We live a high level of appreciation through open communication and transparency.

WE SPEED THINGS UP

We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.

WE ARE HUMAN

People are at the center of everything we do.

Our application process

We ensure a transparent and efficient process and look forward to getting to know you during the application process.

Unsere Mission

David Reger

Gründer und CEO

“Our goal was to develop the world’s first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!”