Network engineers (m/w/d)

JR Germany; Köln; Hybrid; EUR 50.000 - 1.200.000; Vollzeit

Zusammenfassung

An established industry player in digital infrastructure is seeking a Network Engineer to join their dynamic team. This role involves proactive monitoring and troubleshooting of a pan-European MPLS Infrastructure, ensuring high-quality support for premium customers. You will build key relationships with interconnect partners while participating in a collaborative environment that fosters career development. With a commitment to work-life balance, the company offers flexible working arrangements and a range of benefits to support your well-being. If you are eager to enhance your expertise in a supportive and innovative setting, we invite you to apply.

Leistungen

Flexible working hours

Option to work from home

Extensive induction program

Opportunities for further development

Global Family Leave Policy

Employee Assistance Program

Internal inclusion & diversity networks

Qualifikationen

• Experience with MPLS Infrastructure and VoIP services.
• Fluency in English and one of the required local languages.

Aufgaben

• Monitor and resolve faults across a pan European MPLS Infrastructure.
• Act as a Single Point of Contact for customer issues.

Kenntnisse

MPLS Infrastructure

VoIP

SDN & Packet

Optical & Ethernet

Fluency in English

Fluency in German

Fluency in Portuguese

Fluency in Spanish

Jobbeschreibung

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Are you a Network Engineer looking to elevate your career with a dynamic and skilled team? Colt's Premium Network Services offers best-in-class support to customers with complex or highly customized solutions. Our multi-lingual, 24/7 team of dedicated engineers is deeply knowledgeable about our customers' solutions and provides end-to-end ownership and accountability for our premium customers. Structured in technology verticals, our team ensures the high-quality, around-the-clock support required by a leading digital infrastructure provider serving a global market.

• Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of Optical & Ethernet / SDN & Packet / VoIP services according to product SLAs, up to 3rd Level Support.
• Providing a professional interface to customers, acting as a Single Point of Contact for all their issues.
• Build and maintain working relationships with key interconnect partners and vendors.
• Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre.
• Participate in a 24/7 shift pattern.

If you have experience in one of these technologies, their protocols, and equipment, along with fluency in English and one of the required local languages (German, Portuguese, or Spanish) , and are eager to develop your expertise further, we invite you to apply.
We strongly encourage women to apply and are committed to providing a workplace where you can thrive. We understand the importance of work-life balance and offer working arrangements to support your needs.

• Collaborative Environment: Be part of a team where teamwork is a reality, best practices are continually shared, and technology skills are constantly improved to meet industry and customer requirements.
• Technology Verticals: Specialize in VoIP, SDN & Packet, or Optical & Ethernet technologies.
• Career Development: Enhance your skills, knowledge, and career within one of our most reputable teams.
• Flexible Working: We offer the option to work from home.

Our benefits support you through all parts of life, for both physical and mental health.

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

Salary: 0 – 1200000 EUR / YEAR

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