Network Engineer

Intelligenz IT; München; Vor Ort; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

A leading IT company in Munich is seeking a Unified Communications (UC) Engineer for a critical role. The position involves leading Microsoft Teams and Cisco Collaboration tools maintenance, ensuring advanced support, and collaborating with diverse teams. The ideal candidate will have significant experience in unified communications, VoIP systems, and team training facilitation.

Qualifikationen

• 5+ years of relevant experience in Unified Communications field.
• Possess hands-on experience with VoIP, SIP, and unified communication systems.
• Advanced knowledge of TCP/IP, VLANs, routing protocols.

Aufgaben

• Lead system-level configuration and maintenance of Microsoft Teams and collaboration tools.
• Provide advanced support for telecom and network issues.
• Conduct user training and knowledge transfer sessions.

Kenntnisse

Analytical

Teamwork

Communication

Ausbildung

Bachelor’s degree in Computer Science, Computer Engineering or related field

Tools

Microsoft Teams

Cisco Collaboration

PowerBI

Jobbeschreibung

Position : Unified Communications (UC) Engineer

Contract Duration : 12 months with possible

Job Description : What will you do :

• Lead system-level configuration, administration and maintenance of Microsoft Teams Meetings and MTRs, Microsoft Teams Calling, Cisco Collaboration Suite, Microsoft Teams Chat, Webex Cloud, Cisco and Poly Endpoints.
• Integration, testing, deployment, monitoring, maintenance, and upgrades of Unified Communications technologies in a multi-regional geo-redundant architecture.
• Assist with AV design, planning and deployment of AV standards for conference rooms in new building and office expansions
• Support system-level configuration, administration and maintenance of Microsoft Teams Meetings and Rooms, Microsoft Teams Calling, CVI, Cisco Webex Cloud, Cisco and Poly Endpoints.
• Prepare and maintain documentation and SOP detailing the configuration of deployed solutions.
• Provide advanced support, troubleshoot, and resolve L3 tickets and critical incidents related to telecom, voice, video, and network issues.
• As a domain specialist, the role involves being an escalation point for our Global IT Helpdesk.
• Lead OCM activities such as host brown bag sessions for user trainings, conduct regular knowledge transfer sessions for L1 / L2 support teams and prepare training material.
• Provide support to VIPs and effectively collaborate with Executives and Executive admins.

What we need to see :

• Bachelor’s degree in Computer Science, Computer Engineering or related field
• 5+ years of relevant experience in Unified Communications field
• Advanced knowledge of Microsoft Teams, Cisco Collaboration

hardware / software suite

• Possess hands-on experience with VoIP, SIP, and unified communication systems
• Strong knowledge of TCP / IP, VLANs, routing protocols (BGP, OSPF, ICMP, SNMP),

and network security protocols

• Strong analytical, effective teamwork, co-operation, and communication skills
• Experience in one or more programming languages

Ways to stand out from the crowd :

• Certifications : Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Microsoft 365 Certified
• Experience with PowerBI and Data Analytics
• Experience with Microsoft MTR windows and android, Cisco Room series devices
• Knowledge of building and integrating custom apps within Microsoft Teams.
• Experience working with geographically diverse teams
• Strong knowledge of Cisco room systems, with hands-on experience in deploying and supporting Cisco video conferencing hardware
• Solid understanding of Microsoft Teams and Microsoft Teams Room (MTR) devices
• Foundational knowledge of AV technologies and conference room (CR) builds.

Network Engineer • Munich, Bavaria, Germany