Network Engineer

Ciena Corporation; Deutschland; Remote; EUR 65,000 - 95,000; Full time

Job summary

Ciena Corporation is seeking a network engineering professional in Germany to deliver solutions, support deployments, and ensure smooth reconfigurations. You will work with Sales Engineers, Project Managers, and Field Service to resolve issues and maintain detailed as-built documentation.

The role requires a technical degree, hands-on network engineering experience, knowledge of Layer 0–3, and strong German and English communication. Travel and night maintenance windows are expected.

Qualifications

• B.S. in Electrical Engineering, Optical Engineering, or related discipline.
• Experience in a network engineering or related technical role.
• Strong customer service and communication skills in German and English.
• Proficiency with MS Office applications (Visio, Excel, PowerPoint).
• Ability to manage multiple projects and translate designs into deployable solutions.

Responsibilities

• Deliver network solutions and provide post-sales technical support.
• Lead remote deployment, migrations, and acceptance testing.
• Review and validate deployment content with stakeholders.
• Maintain as-built documentation for upgrades and reference.
• Support pre-sales and align network design with serviceability standards.

Skills

Customer service

Communication skills

German language

English language

Project management

MS Office

Analytical skills

Travel readiness

Education

B.S. in Electrical or Optical Engineering

Tools

MS Office (Visio, Excel, PowerPoint)

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Reporting to the Services organization, you will play a hands-on role in delivering network solutions and providing post-sales technical support. You’ll work closely with internal teams, service partners, and customers to ensure seamless deployment, reconfiguration, and ongoing improvements of Ciena’s solutions. Lead solution delivery activities including remote deployment support, network migrations, and acceptance testing Support partner engineers during deployments and act as an escalation point for technical queries Review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable Collaborate with Sales Engineers, Project Managers, Technical Support, and Field Service to resolve design or product-related issues Maintain detailed as-built documentation for future upgrades and reference Participate in customer kick-off calls and provide guidance to pre-sales teams to align network design with serviceability standards

Dig deeper into who we are, what we do, and what you can expect as a member of our team. Meet the people who are shaping the future of communication and explore the culture we’ve built together at CienaLife.

The Must Haves

• B.S. in Electrical Engineering, Optical Engineering, or related discipline
• Experience in a network engineering or related technical role
• Basic theoretical and/or practical knowledge in one or more areas: Layer 0/1 (SDH, DWDM, ROADM, Control Plane, etc.) Layer 2-3 (IP protocols) Scripting/DevOps (e.g., Python, Java, Ansible)
• Strong customer service and communication skills, including fluency in German (native) and English (written and verbal)
• Proficiency in MS Office applications (Visio, Excel, PowerPoint)
• Ability to manage multiple projects, analyse technical data, and translate designs into deployable solutions
• Flexibility to travel (~25%) and support night-time maintenance windows (~25%)

Assets

• Experience collaborating in matrixed teams across functions like engineering, support, and field operations
• Comfortable managing multiple projects and resolving technical issues under tight timelines
• Strong documentation and process development skills
• Availability to travel (~25%) and support night-time maintenance windows when required
• Customer service-oriented mindset with a desire to build a technology-focused career

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.

Ciena values the diversity of its workforce and respects its employees as individuals.

We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.