Senior Network Engineer (f/m/d)

HCLTech Germany; Deutschland; On-site; EUR 85,000 - 120,000; Full time

Job summary

HCLTech in Germany is seeking a Senior Network Engineer to join our global network operations team. You will serve as a Level 2/3 escalation point for critical incidents and lead complex troubleshooting across enterprise LAN, WAN, WLAN, SDA migrations, and capacity planning.

The position requires CCNP Enterprise and deep knowledge of routing protocols (TCP/IP, OSPF, BGP, IS-IS), Cisco solutions, and automation.

Qualifications

• Minimum 5+ years of hands-on experience in enterprise networking (LAN, WAN, WLAN).
• Strong customer service skills as role is customer facing.
• Proven expertise in Cisco Enterprise solutions (Catalyst 9K, DNA Center, ISE, SD-Access).
• Knowledge of core routing protocols and troubleshooting complex networks.

Responsibilities

• Serve as Level 2/3 escalation point for critical network incidents and lead root-cause analysis.
• Coordinate with cross-functional teams, vendors, and service providers for escalated tasks.
• Drive changes in management processes and implement network improvements.
• Ensure security, automation, and performance optimization across networks.

Skills

Enterprise networking

Routing & Switching

Customer service

Troubleshooting

CCNP knowledge

Tools

Cisco DNA Center

ISE

SD-Access

Catalyst 9K

BGP/OSPF

Job description

Senior Network Engineer (f/m/d)

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity.

We are seeking an experienced Senior Network Engineer / Technical Specialist to join our global network operations team. This role provides advanced technical expertise, project leadership, and mentoring within a mission-critical enterprise network environment.

Key Responsibilities

• Serve as a Level 2/3 escalation point for critical network incidents, conducting root cause analysis and implementing permanent solutions including Technical Leadership, Support & CollaborationPlan deployment, and troubleshoot enterprise networks, including SDA migrations, Cisco tech refresh programs, and global expansions, including capacity management, risk assessment, and adherence to best practices.
• Actively contributes to changing management processes, proposing and validating network improvements and optimizations
• Coordinate with cross-functional teams, vendors, and service providers for escalated troubleshooting and project execution
• Compliance, Automation, Security & Performance Optimization

Requirements

• Minimum 5+ years of hands-on experience in enterprise networking (LAN, WAN, WLAN)
• Solid Customer Service soft skills as this position are customer facing
• Proven expertise in Cisco Enterprise solutions (Catalyst 9K, preferable DNA Center, ISE, SD-Access)
• Strong knowledge of core routing and switching protocols (TCP/IP, OSPF, BGP, IS-IS)
• Deep troubleshooting skills for complex Layer 2/3, WLAN, and access control environments

Mandatory Certifications

• Cisco Certified Network Professional (CCNP Enterprise)

Preferred Certifications

• Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure or Wireless)
• Palo Alto Networks Certified Network Security Engineer (PCNSE)
• Aruba Certified Mobility Professional (ACMP) or equivalent for legacy support
• Cisco Certified Specialist – SD-Access / ISE (or equivalent experience)

We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.