Network Engineer

N Consulting Ltd; Erlangen; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading company in the IT sector is seeking a Network Engineer to maintain and troubleshoot network systems. The role involves implementing solutions, configuring devices, and collaborating with remote teams for efficient network performance. Candidates should have a Bachelor's degree in Computer Science and substantial experience in network administration.

Qualifikationen

• 4 years of experience with network administration.
• Knowledge of Cisco switches, firewalls, routers.
• Ability to perform physical inspections and connectivity testing.

Aufgaben

• Maintain, implement, and troubleshoot networks.
• Design and support network systems and infrastructure.
• Configure and operate routers and switches.

Kenntnisse

Network Administration

Troubleshooting

IP Networking Fundamentals

Ausbildung

Bachelor's Degree in Computer Science

Jobbeschreibung

Qualifications

• Bachelor's Degree in Computer Science or a related area
• 4 years of experience with network administration, device racking and stacking, basic troubleshooting of Cisco switches, firewalls, routers, etc.
• Knowledge of IP networking fundamentals

Responsibilities

• Maintain, implement, and troubleshoot networks
• Design and support our network systems and infrastructure
• Configure and operate routers and switches
• Monitor network performance and make recommendations based on performance analysis

On-Site Troubleshooting & Resolution

Once the engineer arrives on-site, the following tasks must be executed systematically:

A. Physical Inspection & Basic Checks

• Verify device power status (LED indicators)
• Check cabling for damage or loose connections
• Validate rack stability and proper airflow

B. Connectivity Testing

• Use cable testers to validate Ethernet / fiber links
• Confirm switch port status (shut / no shut if needed)

C. Hardware Replacement

• Power down the faulty device (if safe) after confirmation with Client SME
• Replace with pre-configured spare (if available)
• Document serial numbers in the ITSM ticket

D. Coordination with Remote Teams

Live Troubleshooting

• Establish a secure remote session (SSH / TeamViewer)
• Share console output with backend engineers
• Initiate Teams call and share screens

E. Post-Resolution Validation

• Functional testing
• Ping tests, traceroutes, and throughput checks
• Verify VLAN / access control for firewall rules
• Post-support steps

Step 6: Ticket Resolution & Closure

• If resolved, the engineer updates the ITSM ticket with:
• Actions taken
• Replaced components (if any)
• Client confirmation (ITSM approval or email approval)

Step 7: Asset & Documentation Update

• Record spare parts used in the ITSM asset inventory
• Update network diagrams & CMDB if changes were made