Move Coordinator - Germany

TN Germany; Deutschland; Hybrid; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking an International Move Coordinator to join their dynamic team in Germany. This exciting role involves managing relocations from start to finish, ensuring exceptional customer service and coordination. The ideal candidate will have a background in move management or logistics and possess strong problem-solving skills. With home working options available, this position offers a perfect blend of flexibility and responsibility, allowing you to make a significant impact in a thriving organization. If you're passionate about delivering quality service and fostering relationships, this opportunity is for you.

Qualifikationen

• Previous experience in move management or logistics is essential.
• Excellent customer service skills and coordination abilities.

Aufgaben

• Manage relocations from inquiry to completion with high customer service.
• Maintain accurate client records and resolve issues promptly.

Kenntnisse

Customer Service

Coordination Skills

Logistics Management

Problem Solving

Jobbeschreibung

Job Opportunity: International Move Coordinator - Germany

Ref No: AS/77496/GM

Package: €Negotiable + Bonus + Benefits

Location: Germany wide, with home working options available

Job type: Permanent

Position type: International Move Coordinator

Languages: English (essential), German (essential)

Hours: Full-time

Availability: ASAP

Contact: Andy Shaw, JAM Global Mobility Recruitment

Background

This leading services organization is seeking to expand their Move Management team in Germany. The Move Coordinator will manage relocations from start to finish, ensuring high levels of customer service.

The Role

The successful candidate will be responsible for:

1. Managing moves from inquiry to completion
2. Maintaining accurate client records and timely data entry
3. Assisting clients proactively with queries and information gathering
4. Resolving potential issues promptly and efficiently
5. Sharing innovative ideas to improve quality
6. Building and maintaining good relationships with team members, departments, subcontractors, and suppliers
7. Responding to inter-departmental queries promptly and courteously
8. Ensuring all relevant documentation is shared and communicated effectively with all parties involved
9. Providing seamless backup support to team members to ensure client satisfaction
10. Upholding company values and acting ethically and honestly
11. Supporting team activities and fostering goodwill

The Person

Applicants should have previous experience in move management, household goods, relocation services, or logistics. Excellent customer service and coordination skills are essential.