Moncler Store Manager - Hamburg F/M

BoF Careers; Hamburg; Vor Ort; EUR 52.000 - 78.000; Vollzeit

Zusammenfassung

MONCLER is seeking a Store Manager for its Neuer Wall and Alsterhaus boutiques in Hamburg. The role focuses on delivering exceptional client service, coaching teams, and maintaining brand standards.

You will drive KPIs, nurture talent, and uphold the brand’s luxury DNA in a demanding retail setting. Ideal candidates bring 3–5 years of managerial experience in luxury fashion, a related degree is a plus, and fluency in German with strong English.

Qualifikationen

• 3–5 years of managerial experience in fashion retail (international companies preferred).
• Degree with specialization in Retail/Hospitality Management is a plus.
• Willingness to evolve in the organization; relocation is a plus.
• Proven excellent client service skills.
• Fluency in German and sophisticated proficiency in English; another language is a plus.
• Digitally aware and open to new ways of working.

Aufgaben

• Create genuine relationships with clients and exceed expectations.
• Lead and coach the team to achieve KPIs in a competitive environment.
• Maintain visual merchandising and store standards (cleanliness, appearance).
• Promote brand history, values, collections and product features.
• Foster an inclusive, engaging work environment to empower the team.
• Recognize talent and develop individuals to reach common goals.
• Identify priorities and define roles to achieve store objectives.

Kenntnisse

Leadership

Client service

German language

English language

Relocation willingness

Digital literacy

Ausbildung

Retail/Hospitality Management degree

Jobbeschreibung

Overview

MONCLER is looking for a Store Manager for its Boutiques of Neuer Wall and Alsterhaus.

Overview

MONCLER is looking for a Store Manager for its Boutiques of Neuer Wall and Alsterhaus.

The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

Your Impact

Main Activities Will Be

• Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client's needs and expectations;
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
• Constantly enhance the knowledge of the brand's history and values,promote collections and product features;
• Create an exciting work environment where trust and respect for diversity is valued;
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitently improve;
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role;

Qualifications

• Requirements:
• 3/5 Years previous experience in managerial roles in the same company, in structured Fashion Luxury/Retail Companies (International Companies preferred);
• Degree with specialization in Retail/Hospitality Management is a plus;
• Willingness to evolve in the organization, willingness to relocate is a plus;
• Proven excellent client service skills;
• Fluency in German, sophisticated proficiency in English, while another language is a plus.
• Digitally aware and open to new ways of working

We Would Appreciate a Person That Is

• Proven track record of successful sales generation, building clientele and employee development ;
• A nalytic mindset and strong attention to detail;
• P roduct sensitivity .
• . .

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.