Mobile Service Technician, Northern Germany (m/f/d)

Lucid Motors; Hamburg; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A luxury electric vehicle manufacturer is seeking a self-motivated Mobile Technician in Hamburg. This position involves diagnosing, maintaining, and repairing vehicles while providing excellent customer service. Candidates must have completed vocational training as a mechatronics technician, possess strong diagnostic skills, and have a minimum of 3 years of experience in the automotive sector. Competitive benefits package offered.

Leistungen

Medical insurance

Dental insurance

401k plan

Disability insurance

Vacation time

Qualifikationen

• 3+ years of experience as an automotive technician, preferably with electric vehicles.
• English proficiency (B2 or advanced).
• Good written and verbal communication skills.

Aufgaben

• Perform diagnosis, maintenance, and repair on Lucid Motors products.
• Manage parts and customer service at the repair facility.
• Maintain order and cleanliness at work.

Kenntnisse

Attention to detail

Customer service

Diagnostic skills

Self-management

Team player

Ausbildung

Completed vocational training as a mechatronics technician

Certified Service or Master Technician

Master craftsman's certificate in the automotive sector

Jobbeschreibung

Overview

Germany; Hamburg, HB; HB, Germany; NW, Germany

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Mobile Technician is a unique position within the Lucid Service family. This position requires an experienced self-employed specialist with in-depth knowledge of diagnosis, maintenance, and repair of Lucid Motor vehicles. Our ideal candidate has an "everything is possible" attitude and goes about his or her tasks with vigor and determination. This role requires someone who can work independently and be customer-oriented. Applicants are expected to excel in their respective fields, have the ability to learn quickly, and strive for perfection in a fast-paced environment. This position also requires the ability to self-manage all areas of the repair facility, including parts management and customer service.

Responsibilities

• Independent technical work in the field
• Technical qualification for work on high-voltage vehicles
• Diagnosis, maintenance and repair of Lucid Motors products
• Effective work with the appropriate software environment
• Proper execution and documentation of work processes
• Processing of quality assurance measures
• Common customer service tasks, such as phone calls, scheduling appointments, etc.
• Ability to work and act independently
• Attention to detail and passion for an optimal customer experience
• Order and cleanliness in appearance and in the workplace

Qualifications

• Completed vocational training as a mechatronics technician
• English B2 or advanced
• Knowledge of common vehicle technology
• Written and verbal communication skills
• Good self-organisation
• Ability to work independently
• Teamplayer
• Basic computer and Microsoft Office skills
• Work experience > 3 years as an automotive technician
• Experience in diagnosing and repairing electric vehicles
• Experience working on vehicles in the premium segment
• Certified Service or Master Technician
• Master craftsman\'s certificate in the automotive sector

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

Additional Compensation and Benefits

Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

EEO and Agency Notice

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.