Mitarbeiter Technischer Service (m/w/d)

BRAND GmbH + CO KG; Wertheim; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A technology service company in Wertheim is seeking a Technical Service Employee to handle repairs and maintenance of pumps and measuring devices. Ideal candidates should have technical training in mechanical engineering and experience in customer service. Proficiency in MS Office and CRM systems is required, along with good German and English skills. This role involves conducting customer training and managing service inquiries, offering a collaborative work environment.

Qualifikationen

• Successfully completed technical training in mechanical engineering.
• Experience in customer service or repair services.
• Good technical understanding and high quality awareness.
• Very good German and English skills.

Aufgaben

• Carry out repairs and maintenance of pumps and measuring devices.
• Support in the internal service workshop and represent the service department.
• Prepare cost estimates, documentation, and test reports.
• Conduct service training for customers.
• Process customer inquiries and service tickets.

Kenntnisse

Technical understanding

Customer service

Problem-solving

Teamwork

Ausbildung

Technical training in mechanical engineering

Tools

MS Office

CRM systems

ERP systems, preferably SAP S4/HANA

Jobbeschreibung

Marketing & Sales Wertheim Professionals / Beginners

Reference Number: VAC007

Are you enthusiastic about technology and service-oriented? As a technical service employee, you will support our customers with technical questions and ensure smooth processes. If you are solution-oriented and enjoy working in a team, we look forward to receiving your application!

■ You will independently carry out repairs and maintenance of pumps and measuring devices as well as the installation of vacuum networks at our customers' premises.
■ You will provide support in the internal service workshop, represent the service department in technical projects, and liaise with interfaces.
■ You will independently prepare cost estimates, documentation, and test and customer service reports.
■ You will shine as an expert when conducting service training for our customers.
■ Responding to and processing customer inquiries and service tickets will also be part of your responsibilities.

Ihr Profil

■ You have successfully completed technical training in mechanical engineering.
■ You have experience in customer service or repair services.
■ Your working style is characterized by good technical understanding and high quality awareness.
■ You are confident in using MS Office as well as CRM and ERP systems, preferably SAP S4/HANA.
■ Very good German and English skills round off your profile.

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